Remote Customer Support & Consultation (Part-Time)

PPOAR; Punjab; Remote; PKR 3,091,000 - 4,328,000; Part time

Job summary

PPOAR in Faisalabad, Pakistan is seeking an Online Consultant (Part-Time) to provide virtual support and guidance to customers. The role is remote, with 20 hours per week, and involves chat, email, and phone communication to deliver excellent service and build lasting client relationships.

The position offers flexible hours, a focus on remote collaboration, and a compensation of $1,200 per month based on the hourly rate. Accommodation is not provided.

Qualifications

• Previous experience in customer service or consulting role preferred.
• Excellent written and verbal communication.
• Ability to listen attentively, identify issues, and provide quick solutions.
• Strong problem-solving skills.
• Ability to work independently and remotely with high productivity.
• Proficient in using various online communication tools (chat, email).
• Detail-oriented with strong organizational skills.
• Flexible for part-time hours and occasional on-call shifts.

Responsibilities

• Communicate with customers through various online channels
• Listen attentively to customer inquiries and provide accurate information and guidance
• Maintain a positive and professional attitude towards customers at all times
• Identify and resolve customer issues in a timely manner
• Build strong relationships with clients by understanding their needs and providing personalized solutions
• Stay updated on product knowledge and company policies to provide accurate information to customers
• Collaborate with team members to ensure consistent service delivery across all channels

Skills

Communication skills

Problem-solving

Independent work

Organizational skills

Online tools

Remote work

Tools

Chat tools

Email

Job description

PPOAR in Faisalabad, Pakistan is seeking an Online Consultant (Part-Time) to provide virtual support and guidance to customers. The role is remote, with 20 hours per week, and involves chat, email, and phone communication to deliver excellent service and build lasting client relationships.

The position offers flexible hours, a focus on remote collaboration, and a compensation of $1,200 per month based on the hourly rate. Accommodation is not provided.