Remote Administrative Coordinator for Tech Projects

Shallbay Limited; Faisalabad; On-site; PKR 669,600 - 1,004,400; Full time

Job summary

Shallbay Limited is seeking an experienced virtual administrator to support network engineering staff and project leads from a remote location in Faisalabad, Pakistan. You will manage calendars, coordinate communications, prepare documentation, and handle vendor coordination to help installations and ongoing support.

Ideal candidates have excellent English, strong organizational skills, and experience with MS Office, Google Workspace, and ticketing systems.

Qualifications

• Excellent written and verbal English communication; professional phone and email etiquette.
• Strong organizational skills with calendar management across time zones.
• Experience with MS Office (Word, Excel, Outlook), Google Workspace and cloud file management.
• Familiarity with CRM or ticketing systems (e.g., Zendesk, Freshdesk, Jira) and data entry.
• Ability to document technical information clearly and collect troubleshooting details for engineers.
• Vendor coordination and basic procurement record-keeping.
• Time management and ability to work independently in a remote setting.
• Discretion handling confidential documents and sensitive client information.
• Optional: Familiarity with basic networking terminology.

Responsibilities

• Provide remote administrative support including scheduling meetings and coordinating team communications.
• Act as primary contact for routine client inquiries and route technical requests to network engineers.
• Prepare and maintain documentation such as work orders, installation checklists, asset inventories and meeting notes.
• Assist with tracking project milestones and reporting progress to project managers.
• Coordinate procurement requests and liaise with vendors for supplies.
• Support basic troubleshooting intake by collecting relevant information for engineers.

Skills

English communication

Organizational skills

Calendar management

Documentation

Remote work

Time management

Independent work

Tools

MS Office

Google Workspace

Zendesk

Freshdesk

Jira

Job description

Shallbay Limited is seeking an experienced virtual administrator to support network engineering staff and project leads from a remote location in Faisalabad, Pakistan. You will manage calendars, coordinate communications, prepare documentation, and handle vendor coordination to help installations and ongoing support.

Ideal candidates have excellent English, strong organizational skills, and experience with MS Office, Google Workspace, and ticketing systems.