Relationship Manger China Coverage - Lahore

HBL People; Pakistan; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

HBL People is seeking a banking professional in Pakistan to drive business generation and client management within Corporate/Commercial Banking. You will identify relationships with key Chinese companies, satisfy internal departments, and cross-sell products to maximize portfolio health.

The role emphasizes audit/compliance, risk assessment, and delivering high-quality client service across multiple product lines. Prior experience in corporate banking is preferred.

Qualifications

• Bachelor's Degree or equivalent.
• 3-5 years of relevant experience, preferably in Corporate or Commercial Banking

Responsibilities

• Business Management: Identify & develop relationships with key Chinese companies and generate business including trade, deposit, remittances, guarantees and FX income.
• Satisfy Internal Customers: Meet with internal departments to streamline issues and processes.
• Cross Sell: Increase share of wallet by pitching products from Corporate/Retail, Investment & Transaction Banking shops.
• Attend Customers: Satisfy customer queries and requirements in a timely manner.
• Improving Customer Understanding: Educate customers of Banking policies/products.
• Customization: Envisage & improvise banking products per customer requirements.
• Housekeeping: Maintain related administrative functions for audits and governance.
• Audit & Compliance: Conduct due diligence on transactions and processes to ensure compliance.
• Portfolio Health: Monitor accounts to detect early warning signals and improve portfolio health.
• Stay Receptive: Track market conditions and changing needs.
• Quality of Service: Conduct frequent business calls to review service levels and identify improvements.
• Consistent service: Lead relationships with product partners and monitor performance.
• Complaint Resolution: Resolve issues/queries independently to ensure daily service quality.

Skills

Business Management

Client Management

Relationship Building

Cross Selling

Audit & Compliance

Portfolio Monitoring

Education

Bachelor's Degree or equivalent

Job description

Pakistan

Responsibilities

BUSINESS MANAGEMENT

Business Generation

• Business Management: Identification & development of relationships with key Chinese companies and generation of business including trade, deposit, remittances, guarantees and FX income.
• Satisfy Internal Customers: Frequently meet with key internal departments (FI/ Legal/ CTP/ Branch, etc.) to streamline issues and processes.
• Cross Sell:Increase share of wallet by pitching maximum products from our Corporate/ Retail, Investment & Transaction Banking shops.
• Attend Customers:Satisfy customer queries and requirements in a timely manner.
• Improving Customer Understanding: Educate Chinese customers of Banking policies/ practices/ products.
• Customization: Envisage & improvise banking products, as per customer requirements thereby improving customer satisfaction.
• Housekeeping: Ensure that all related administrative functions, including file maintenance, governance, call reports, etc. are performed frequently thereby adhering to the internal, external audit policies and regulations resulting in satisfactory audit ratings.
• Audit & Compliance: Conduct due diligence on transactions and processes. in order to determine the risk profile in compliance with relevant regulations and adherence to laws, regulations, policies & procedures set by external & internal regulators, resulting in avoidance of penalties and objections while maximizing portfolio health.
• Portfolio Health:Closely monitoring the performance of accounts within their portfolio to detect early warning signals in order to achieve higher levels of quality through minimizing issues.
• Stay Receptive: Keep track of market conditions and be receptive to changing needs

CLIENT MANAGEMENT

Quality of Service

• Effective communication: Conducting frequent business calls to review client’s service levels to identify shortfalls and recommend actions to improve performance through identifying and escalating customer feedback relating to process and system issues.
• Consistent service: Lead the relationship with product partners, through monitoring performance and taking appropriate action to ensure agreed service standards are consistently delivered.
• Complaint Resolution: Resolve issues/queries independently and recommend alternative sources/courses of action if unable to assist, to ensure that efficient, day to day customer service is delivered

Qualifications

• Bachelor's Degree or equivalent.
• 3-5 years of relevant experience, preferably in Corporate or Commercial Banking

Job Info

• Job Identification 30104
• Posting Date 10/09/2026, 07:23 AM
• Apply Before 10/21/2026, 06:59 PM