The Regional Director is a leadership role in GCSS South that will look after the overall B2B sales strategy & execution through a team of Regional Industry Heads & Regional Managers. The role is responsible for onboarding, growing, and retaining accounts in assigned city and industry segments. Own industry revenue, new accounts, portfolio adoption (Cloud, DICT/Solutions, Mobility, Fixed/Connectivity), and post-sales service excellence.
Job Responsibilities:
Growth, Revenue, and Account Outcomes:
- Deliver quarterly/annual revenue, gross margin, and new accounts targets; own expansion within named accounts
- Build and run a regional plan by industry; set goals for each industry and team; review weekly and course-correct early
- Drive portfolio mix: execute attach/cross-sell plays to achieve product-wise targets (Cloud, Solutions/DICT, Mobility, Fixed)
Industry Execution and Coverage Discipline:
- With IGPD, enforce account/industry tagging; close white-space by city; prioritize named prospects and expansion
- Maintain current account plans (stakeholders, buying centers, risks); secure customer references
Pipeline Creation and Deal Management:
- Run daily prospecting cadences and weekly deal reviews to meet pipeline coverage, velocity, and win-rate goals
Solution Selling and Bid Coordination:
- Lead discovery across business, technical, and commercial tracks; position end-to-end solutions (Cloud + Network + DICT)
- Coordinate with Solutions & Delivery Center for architecture, demos/PoCs, SoW inputs, and proposal quality
Partnerships:
- Co-sell with CSPs/SIs/ISPs where relevant; align joint account plans with Cloud Business & Partnerships; harvest partner leads
Field Intelligence and Feedback Loop:
- Capture win/loss, competitor moves, and price-to-win signals; feed IGPD, Products, DICT Center / Cloud Center to sharpen plays and offers
Cash and Customer Experience:
- Ensure timely bill payments and collections; partner with Credit/Contracts on disputes and holds
- Own customer experience outcomes in collaboration with Delivery/Service Assurance (issues, escalations, acceptance).
Eligibility Criteria (Education, Knowledge, Experience and Skills):
Education:
- Must have a minimum of Bachelors Degree
Work Experience:
- At-least 8 Years or above in the relevant domain, with expericne of leading & managing B2B sales teams.