Regional CCX Operations Lead - HVAC & Service Excellence

Johnson Controls; Hyderabad City Taluka; Presencial; PKR 2.000.000 - 2.800.000; Jornada completa

Descripción de la vacante

Johnson Controls is seeking a Regional CCX Supervisor to lead regional CCX services, coordinate with JCI and subcontractors, and ensure client satisfaction, profitability and growth. The role emphasizes safety, training, and performance management across the APAC region.

The ideal candidate will have five-plus years in a supervisory role in HVAC, strong analytical and communication skills, and the ability to drive results while maintaining high service standards.

Formación

• Minimum five years of experience in a supervisory position, preferably in HVAC.
• Strong analytical and computer skills with proficiency in Microsoft Office.
• Pre-employment checks including reference, driving record and background check may be required.
• University degree assets; related technical discipline preferred.

Responsabilidades

• Supervise day-to-day regional CCX services including people, facilities, tools and equipment and customer satisfaction.
• Coordinate deployment of JCI and subcontractors for CCX services across APAC region.
• Maintain client relationships and ensure satisfaction, safety, profitability and growth.
• Provide technical consulting, field support and problem resolution through site visits and client interaction.
• Monitor project progress, report milestones, and ensure SLAs are met; identify new sales opportunities for service and project work.
• Collaborate with APAC Supervisor on performance reviews and staffing plans.

Conocimientos

Analytical skills

Verbal communication

Written communication

Team leadership

Travel willingness

Educación

Engineering degree or related technical discipline

Trade school certification/education

Herramientas

Microsoft Office

Descripción del empleo

Johnson Controls is seeking a Regional CCX Supervisor to lead regional CCX services, coordinate with JCI and subcontractors, and ensure client satisfaction, profitability and growth. The role emphasizes safety, training, and performance management across the APAC region.

The ideal candidate will have five-plus years in a supervisory role in HVAC, strong analytical and communication skills, and the ability to drive results while maintaining high service standards.