Project Manager: Call Center Setup & Sales Operations

Garland Foods - King Beverages; Lahore; On-site; PKR 2,160,000 - 2,880,000; Full time

Job summary

Garland Foods Pvt. Ltd. in Lahore seeks an experienced Project Manager to establish and run a sales and customer service centre serving thousands of retailers.

You will organize data, plan territories, implement CRM and calling systems, and recruit and train a team of 10–15 callers. You will oversee daily calls, generate orders, follow up with customers, coordinate with sales and distribution teams, monitor performance, and prepare daily and weekly reports.

Qualifications

• Strong leadership, planning, and problem-solving skills are required.
• Experience in call centre management, telesales, or sales operations is preferred.
• Ability to organise data, plan territories, and set up CRM and calling systems.

Responsibilities

• Set up and manage a sales and customer service centre for ~15,000 retail shops.
• Organise shop data, plan sales territories, and implement CRM and calling systems.
• Recruit and train a team of 10–15 calling staff.
• Oversee daily calls, generate orders, and follow up with customers.
• Coordinate with sales and distribution teams and prepare daily/weekly reports.

Skills

Call Centre Management

Telesales

Sales Operations

Team Management

CRM

Data Management

Sales Planning

Distribution Management

Communication Skills

Leadership Skills

Reporting and Analysis

Tools

Microsoft Excel

Google Sheets

Job description

Garland Foods Pvt. Ltd. in Lahore seeks an experienced Project Manager to establish and run a sales and customer service centre serving thousands of retailers.

You will organize data, plan territories, implement CRM and calling systems, and recruit and train a team of 10–15 callers. You will oversee daily calls, generate orders, follow up with customers, coordinate with sales and distribution teams, monitor performance, and prepare daily and weekly reports.