Product Manager - Video OTT Platform

JazzWorld; Islamabad; On-site; PKR 2,100,000 - 3,600,000; Full time

Job summary

JazzWorld is seeking an experienced Product Manager to own outcomes across Video OTT consumer journeys. The role sits at the core of product strategy, delivery, and customer experience, coordinating across mobile apps, web, and TV interfaces with multiple squads and vendors.

You will translate business goals into shippable roadmaps, work with cross-functional teams, and drive measurable impact while reporting to the Stream Head Content, Jazz Lifestyle Ventures.

Qualifications

• 6-8 years of product and/or delivery management experience in OTT/digital consumer products.
• Proven track record shipping consumer-facing digital products at scale.
• Hands-on experience across mobile apps, web, and connected TV platforms.
• Strong delivery management with Agile and hybrid approaches.
• Proficiency with Jira and Confluence for roadmaps and delivery artifacts.
• Solid UI/UX understanding and collaboration with design teams.
• Experience with subscription and monetization journeys, including checkout flows.

Responsibilities

• Own product vision and roadmap for Tamasha workstreams across AVOD/SVOD.
• Lead end-to-end product lifecycle from ideation to measurement.
• Define backlog priorities balancing user value, feasibility, and business impact.
• Drive delivery governance across squads and vendors, ensuring timelines and quality.
• Instrument journeys with GA4, analytics, and A/B testing to inform decisions.
• Communicate product direction clearly to technical and non-technical stakeholders.

Skills

Cross-functional Leadership

Product Strategy

Roadmap Ownership

Agile Delivery

Stakeholder Management

UX Collaboration

Data-driven Decision

Education

Bachelor's degree

Master's degree

Tools

Jira

Confluence

GA4

Figma

Adobe XD

Job description

Grade Level: L3
Location: Islamabad
Last date to apply: 1st September 2026

A person with hands-on, commercially minded Product Manager to own product outcomes across Video OTT consumer journeys. This role sits at the center of product strategy, delivery execution, and customer experience, translating business goals into shippable roadmaps and measurable impact. You will own the end-to-end lifecycle of features spanning content discovery, subscription and payment journeys, and platform experience, delivering consistently across mobile apps, web, and TV apps while keeping delivery on track across multiple squads and vendors.

The person will work closely with cross-functional teams—including Design, Engineering, Content, Growth, Marketing, and Business, as well as external technology and payment partners—while reporting directly to the Stream Head Content, Jazz Lifestyle Ventures.

The role reports directly to the Stream Head and has 2 people reporting directly into it.

What does Product Manager do?

Product Strategy & Roadmap Ownership

• Own the product vision and roadmap for assigned Tamasha workstreams across AVOD and SVOD, aligning them to business objectives and the wider Jazz Lifestyle Ventures strategy.
• Take features through the full product lifecycle: ideation, validation, specification, delivery, launch, measurement, and iteration.
• Translate market, content, and user insights into prioritized, well-scoped backlogs, balancing user value, technical feasibility, and commercial return.
• Write clear product requirements, user stories, and acceptance criteria, and maintain them through delivery.

Delivery & Sprint Management

• Drive delivery governance across squads, managing dependencies, risks, timelines, and release readiness across mobile apps (iOS and Android), Web, and Smart TV / connected TV apps.
• Run agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) and apply waterfall or hybrid approaches where the delivery context requires it.
• Maintain roadmaps, trackers, and delivery artifacts in Jira and Confluence, keeping backlogs groomed and stakeholders informed of status and blockers.
• Coordinate across internal engineering teams and external vendors to ensure quality, scope, and timelines are met.

Subscription, Monetization & Payment Journeys

• Own subscription journeys end-to-end, including free-to-paid conversion, tiering, upgrade and renewal flows, promo and voucher mechanics, and win-back experiences.
• Optimize checkout and billing flows across payment methods, including carrier and direct-carrier billing, cards, and Mobile Financial Services (MFS) wallet integrations.
• Partner with Growth and Business teams to improve acquisition, activation, retention, and ARPU across AVOD and SVOD models.

Customer Experience (CX) & UI/UX

• Champion a customer-first mindset, owning the quality of the end-to-end experience from first open to habitual viewing.
• Partner closely with Design to shape user flows, journey maps, wireframes, and prototypes, and to validate them through usability testing.
• Use qualitative and quantitative signals, including support and CX feedback, to identify friction points and drive measurable experience improvements.

Analytics, Measurement & Experimentation

• Define product metrics and success criteria, and instrument journeys using GA4, event tracking, and pixel integrations across web and app surfaces.
• Analyze funnels, cohorts, and retention curves to find drop-offs and opportunities, and prioritize accordingly.
• Design and run A/B tests and experiments, interpret results, and turn insights into product decisions.
• Report on product performance to stakeholders and leadership with clear, data-backed narratives.

Stakeholder Management

• Build business cases for new features and initiatives, sizing impact and effort alongside data, finance, and commercial partners.
• Manage vendor and partner relationships, from scoping and commercials to delivery and performance.
• Communicate product direction, trade-offs, and decisions clearly to both technical and non-technical stakeholders, including senior leadership.
• Balance competing priorities across content, commercial, and technology stakeholders to keep the product moving.
• Stay current on OTT, streaming, and monetization trends across global and regional players, and bring relevant ideas to Tamasha.
• Champion best practices in product management and delivery and foster a culture of experimentation and customer obsession.

Innovation & Continuous Improvement

• Stay current on OTT, streaming, and monetization trends across global and regional players, and bring relevant ideas to Tamasha.
• Champion best practices in product management and delivery and foster a culture of experimentation and customer obsession.

JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

What are we looking for and what does it require to be Product Manager?

Education:

Bachelor's or Master's degree in Business, Computer Science, Engineering, Management Sciences, or a related field.

Experience & Skills:

• 6-8 years of product and/or delivery management experience, ideally within OTT, streaming, digital consumer products, telco, or fintech.
• Proven track record of shipping consumer-facing digital products at scale and owning outcomes end-to-end.
• Hands-on experience delivering across multiple surfaces: mobile apps (iOS and Android), web platforms, and connected TV / Smart TV apps.
• Strong delivery management foundation with hands-on experience running Agile, and comfortable operating hybrid setups.
• Practical expertise in sprint management and delivery governance using Jira and Confluence.
• Solid grasp of UI/UX principles and a demonstrated ability to partner with Design on user-centered solutions.
• Hands-on proficiency with Figma and other design and prototyping tools (Adobe XD, Sketch, or similar) to wireframe, review, annotate, and collaborate on designs.
• Hands-on experience with subscription and monetization journeys, including conversion, retention, and payment flows.
• Working knowledge of GA4, event tracking, and pixel integration, with the ability to instrument and read product funnels.
• Strong analytical skills and comfort making data-driven decisions.
• Excellent communication, stakeholder management, and prioritization skills.
• Ability to work in agile, fast-paced environments and manage multiple priorities.

Good to Have

• Experience integrating Mobile Financial Services (MFS) wallets and carrier billing into consumer payment journeys.
• Exposure to AVOD/SVOD monetization, ad-tech, or content operations.
• Experience managing external technology or content vendors.
• Familiarity with the Pakistani or emerging-market digital consumer landscape.

Benefits

Why Join JazzWorld?

As one of the leading employers in the country, JazzWorld epitomizes the philosophy that each JazzWorld employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 69 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.