People Experience Manager- Fixed Term

SupportFinity™; Karachi Division; On-site; PKR 2,000,000 - 3,500,000; Full time

Job summary

SupportFinity™ is seeking an experienced HR professional in Karachi to oversee full-life cycle recruitment, manage offers, and adopt strategic sourcing solutions for attracting quality candidates. The ideal candidate will possess at least 10 years of HR experience and a degree in Business or Human Resources.

Key responsibilities include leading performance management processes, ensuring compliance with employment laws, and developing effective HR programs to enhance colleague relations.

Qualifications

• Minimum 10 years of HR practitioner experience.
• Experience in large, global organizations preferred.

Responsibilities

• Support full-life cycle recruitment needs.
• Manage the offer process for candidates.
• Develop strategic sourcing solutions.
• Facilitate performance management processes.
• Ensure compliance with local employment laws.

Skills

Direct sourcing techniques

Consultative skills

Communication skills

Project management

Analytical skills

Education

Degree in Business or Human Resources

Job description

Overview

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Responsibilities

• Support full-life cycle recruitment needs for the business including direct sourcing techniques, consultative skills, and compensation, ensuring that every stage from the raising of the initial staff requisition to final appointment is carried out in accordance with operating procedures and adhere to best practice principles
• Manage the offer process for internal and external candidates, including pre-employment medical screening and offer development
• Increase candidate flow and develop strategic sourcing solutions that will attract and acquire high quality candidates
• Achieve recruitment metrics against agreed targets
• Lead and facilitate the talent review meetings
• Participate and provide input to the performance management cycle during calibration meetings
• Guide all people managers in conducting performance management, appraisal, compensation dialogues and talent reviews
• Develop and implement company-wide programs and activities to establish and maintain harmonious colleague relations
• Advise management on situations involving colleague progressive discipline, promotions, transfers and demotion
• Develop sustainable solutions to support effective onboarding
• Monitor colleague turnover and identify trends and issues, and recommend feasible solutions to Business Leaders to drive positive business results
• Embrace a proactive approach to facilitate skill development, productivity and effectiveness of People Managers
• Ensure compliance with local employment laws and regulations
• Ensure fair and equitable handling of performance and behavioural issues
• Facilitate the culture change process and work with Business Leaders to build leadership capability and an effective organization
• Manage all expatriate and international assignment related matters and activities
• Conduct periodic communication sessions to enhance People Managers’ understanding of policies and procedures
• Engage and provide HR advisory to the various Business Leaders
• Advise Management in all aspects of HR and recommends solutions to resolve day-to-day HR related business issues or make improvements to impact on business results
• Partner with HR Operations to enhance colleagues’ understanding of compensation and benefits programs
• Participate in the evaluation of job grades and prepare salary proposals for colleagues’ career movement through the Internal Job Posting process
• Be aware of market trends and make recommendations to Compensation & Benefits to implement a competitive total rewards system
• Develop and implement HR policies and procedures to ensure that all policies comply with local statutory requirements, Pfizer global HR policies and practices and ensure competitiveness in the market
• Manage and motivate the HR team to be high performing and to produce high quality work to meet/exceed required expectations/standards
• Lead and/or participate in HR projects as required and support the rollout of HR programs
• Able to handle multiple projects concurrently
• Able to influence Business Leaders and to build trust throughout the organization
• Strong facilitation, presentation and communication skills
• Possess project management, organizational diagnostic and analytical skills
• Handle confidential matters maturely and discreetly
• Flexible, adaptable and responsive to change
• Demonstrated capability to thrive in a complex and matrix environment
• Able to work with ambiguity

Qualifications

• Degree in Business, Human Resources or related discipline
• At least 10 years of HR practitioner experience
• Experience in a large, global and complex organization would be an advantage