Part-Time IT Support Specialist | Training & Troubleshooting
Q-Storage
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Job summary
Q-Storage in Gujrat, Pakistan is seeking a part-time Computer Support Specialist to provide technical assistance to clients. You will troubleshoot hardware and software issues, install and upgrade systems, and support end-users across on-site and remote channels.
The role requires strong problem-solving, clear communication to non-technical users, and a customer-friendly approach. Minimum two years of relevant experience and a Bachelor's in IT or related field are preferred.
Qualifications
- Bachelors degree in Information Technology or related field preferred.
- Minimum of 2 years experience as a Computer Support Specialist or similar role.
- Strong knowledge of computer hardware, software, networking and operating systems.
- Excellent problem-solving skills and attention to detail.
- Ability to effectively communicate technical information to non-technical users.
- Customer service oriented with a friendly and patient demeanor.
Responsibilities
- Provide technical support to clients via phone, email or in person.
- Troubleshoot hardware and software issues.
- Install and configure new systems and software.
- Upgrade existing systems as needed.
- Train end-users on new systems or software.
- Maintain accurate records of support tickets and resolutions.
- Collaborate with other IT staff to resolve complex issues.
Skills
Education
Job description
Q-Storage in Gujrat, Pakistan is seeking a part-time Computer Support Specialist to provide technical assistance to clients. You will troubleshoot hardware and software issues, install and upgrade systems, and support end-users across on-site and remote channels.
The role requires strong problem-solving, clear communication to non-technical users, and a customer-friendly approach. Minimum two years of relevant experience and a Bachelor's in IT or related field are preferred.
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