Part-Time Concierge

EliteHosts; Khanpur; On-site; PKR 3,093,000 - 3,705,000; Part time

Job summary

EliteHosts in Khanpur is seeking a Part-Time Concierge to warmly greet guests, share information about local services, and ensure a memorable stay.

You will handle inquiries, coordinate room service and transportation, assist with check-ins/check-outs, and maintain a professional image in a fast-paced environment.

Strong English communication and multitasking skills are essential, with a plus for additional languages and Microsoft Office proficiency.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Experience in customer service or hospitality preferred.
• Excellent English communication; other languages a plus.
• Able to multitask and stay calm under pressure.

Responsibilities

• Greet and welcome guests on arrival; provide building information and services.
• Handle inquiries and complaints in a timely, courteous manner.
• Coordinate services like room service, transportation, reservations, and guest requests.
• Assist with check-ins and check-outs; ensure paperwork is complete.
• Maintain knowledge of local events, attractions, and dining options to offer recommendations.
• Answer calls and emails professionally; direct to appropriate departments.
• Collaborate with team to ensure smooth concierge desk operations.

Skills

Guest service

Multitasking

English fluency

Education

High school diploma

Tools

MS Office

Job description

Part-Time Concierge

We are seeking a highly motivated and customer-oriented individual to join our team as a Part-Time Concierge in Khanpur. As a concierge, you will be responsible for providing exceptional service to our clients and guests, ensuring their needs are met and exceeded.

Responsibilities

• Greet and welcome guests upon arrival, providing them with information about the building, facilities, and services available.
• Maintain a professional image at all times and handle guest inquiries and complaints in a timely and courteous manner.
• Coordinate services such as room service, transportation, reservations, and other requests from guests.
• Assist with check-ins and check-outs, ensuring all necessary paperwork is completed accurately.
• Maintain knowledge of local events, activities, restaurants, and attractions to provide recommendations to guests.
• Handle incoming calls and emails in a professional manner, directing them to the appropriate department or individual.
• Collaborate with other team members to ensure smooth operations of the concierge desk.

Requirements

• High school diploma or equivalent required; college degree preferred.
• Prior experience in customer service or hospitality industry preferred.
• Excellent communication skills in English; knowledge of additional languages is a plus.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong problem-solving skills with the ability to remain calm under pressure.
• Proficient in Microsoft Office Suite.

Salary: 1100$ per month (based on experience)