Outbound Research Interviewer – Lahore

Aftab Associates; Lahore; On-site; PKR 279,000 - 469,000; Full time

Job summary

Aftab Associates (AAL) is a marketing research firm serving clients across Pakistan since 1983. We are seeking Calling Agents in Lahore to support research projects through courteous, accurate telephone interactions.

This office-based role in Lahore emphasizes clear communication, attention to detail, and a commitment to reliable market research outcomes. Fluency in Urdu is essential, with English or other local languages treated as an advantage.

Qualifications

• Clear spoken communication and a courteous, professional telephone manner.
• Active listening and patience while engaging respondents.
• Accurate data entry and careful review of recorded responses.

Responsibilities

• Make outbound calls to respondents and conduct structured interviews using approved questionnaires.
• Explain the purpose of each call and obtain consent where required; follow privacy protocols.
• Record responses accurately and review entries for completeness and consistency.
• Maintain a professional, neutral tone and handle questions respectfully.
• Meet call and data-quality targets; flag issues to the supervisor when needed.
• Attend project briefings and follow updated survey instructions with the research team.

Skills

Clear communication

Active listening

Data entry

Time management

Urdu fluency

Job description

Aftab Associates (AAL) is a marketing research firm serving clients across Pakistan since 1983. We are seeking Calling Agents in Lahore to support research projects through courteous, accurate telephone interactions.

This office-based role in Lahore emphasizes clear communication, attention to detail, and a commitment to reliable market research outcomes. Fluency in Urdu is essential, with English or other local languages treated as an advantage.