Oracle Database Support Engineer

Systems Limited; Karachi Division; On-site; PKR 2,000,000 - 3,200,000; Full time

Job summary

Systems Limited is seeking an Oracle Database Support Engineer with 3–7 years of production database experience to ensure availability, reliability, security and performance across critical applications.

You will troubleshoot SQL and perform tuning, manage RMAN backup/recovery, monitor health and capacity, handle on-call rotations, and collaborate with development, application and infrastructure teams to resolve database issues.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 3–7 years of hands-on Oracle Database administration and production support experience.
• Strong knowledge of Oracle architecture, SQL, performance tuning, query optimization, and troubleshooting.
• Experience with RMAN, backup/recovery, and database monitoring.
• On-call/rotational production support is expected.
• Oracle RAC and Data Guard knowledge is a plus.

Responsibilities

• Provide production and on-call support for Oracle databases, including incident resolution and troubleshooting.
• Monitor database performance, availability, capacity, and health.
• Perform SQL and database performance tuning, including execution plans and indexing.
• Troubleshoot slow queries, locking, and deadlocks.
• Maintain data integrity, security, and availability.
• Manage users, roles, privileges, schemas, and storage.
• Perform RMAN backup, restore, recover, and disaster recovery activities.
• Support patching, upgrades, migrations, deployments, and configuration changes.
• Conduct RCA and implement corrective actions.
• Collaborate with development and infrastructure teams on database issues.
• Follow security, change management, and data governance standards.

Skills

Incident management

On-call readiness

SQL performance tuning

Troubleshooting

Collaboration

Problem-solving

Data integrity awareness

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

Oracle Database

RMAN

Linux/Unix

Shell scripting

Data Guard

ASM

OCI

Automation

Job description

We are looking for an Oracle Database Support Engineer with 3–7 years of experience in production database support, performance tuning, SQL optimization, troubleshooting, backup/recovery, and data integrity. The role requires ensuring database availability, reliability, security, and performance while collaborating with application, development, and infrastructure teams.

Responsibilities

• Provide production and on-call support for Oracle databases, including incident resolution and troubleshooting.
• Monitor database performance, availability, capacity, and health.
• Perform SQL and database performance tuning, including execution plans, indexing, statistics, and query optimization.
• Troubleshoot slow queries, locking, blocking sessions, deadlocks, wait events, and database errors.
• Maintain data integrity, consistency, security, and availability.
• Manage users, roles, privileges, schemas, storage, and routine database maintenance.
• Perform and support RMAN backup, restore, recovery, and disaster recovery activities.
• Support patching, upgrades, migrations, deployments, and configuration changes.
• Conduct root-cause analysis (RCA) and implement corrective/preventive actions.
• Collaborate with development, application, and infrastructure teams on database-related issues and SQL optimization.
• Monitor alerts and proactively identify performance, capacity, and availability risks.
• Follow security, compliance, change management, and data governance standards and maintain technical documentation.

Requirements

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 3–7 years of hands-on Oracle Database administration and production support experience.
• Strong knowledge of Oracle architecture, SQL, performance tuning, query optimization, and troubleshooting.
• Experience with execution plans, indexing, statistics, joins, partitioning, transactions, and data integrity.
• Hands‑on experience with RMAN, backup/recovery, and database monitoring.
• Good understanding of database security, users, roles, and privileges.
• Experience with patching, upgrades, maintenance, and production deployments.
• Strong problem‑solving, RCA, communication, and incident‑management skills.
• Willingness to participate in on‑call/rotational production support.
• Knowledge of Oracle RAC, Data Guard, ASM, replication, Linux/Unix, shell scripting, OCI, and automation is a plus.
• Oracle OCP certification and ITIL experience are desirable.