Operations Specialist (Night Shift, Data-Driven, Lahore)

Glow; Lahore; Sur place; PKR 1 200 000 - 1 800 000; Plein temps

Avantages offerts par ce poste

Night shift available

On-site office in Lahore

Résumé du poste

Glow in Lahore is seeking an Operations Specialist to join the operations team on a U.S. schedule. You will handle quotes, onboarding, and data-heavy tasks using Excel and HubSpot, while staying highly organized and process-driven.

The role suits candidates with 0–2 years’ experience, strong communication, and a team-player mindset. It’s an on-site position with a night shift option and room for growth in a fast-growing startup environment.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a similar field.
• Fresh graduates welcome; 0–2 years of experience preferred in a high-growth startup.
• Excellent written and verbal communication skills.
• Strong attention to detail, methodical, organized, and process-oriented.
• Proficient in MS Office and CRM tools like HubSpot; able to work night shift.

Responsabilités

• Process new insurance applications, renewals, cancellations, and premium payments.
• Conduct fact-finding to generate and follow up on quotations and endorsements.
• Maintain and update client records accurately in the database.
• Get on calls with customers and carriers to gather information and ensure timely processing.
• Perform data entry tasks with accuracy and efficiency.
• Assist in audits and compliance checks; resolve documentation discrepancies.
• Handle customer queries professionally and support analytics for management.
• Own the successful completion of operations projects and meet performance metrics.
• Follow established processes to deliver high-quality results; manage daily tasks.

Connaissances

Communication skills

Attention to detail

Process-oriented

Team-player

Night shift readiness

Formation

Bachelor's degree in Business Administration or related field

Outils

HubSpot CRM

MS Excel

Description du poste

Glow in Lahore is seeking an Operations Specialist to join the operations team on a U.S. schedule. You will handle quotes, onboarding, and data-heavy tasks using Excel and HubSpot, while staying highly organized and process-driven.

The role suits candidates with 0–2 years’ experience, strong communication, and a team-player mindset. It’s an on-site position with a night shift option and room for growth in a fast-growing startup environment.