Operations Manager - Chauffeur Transportation (Onsite, Lahore, PKR Salary)

HR POD Careers; Lahore; On-site; PKR 3,000,000 - 6,000,000; Full time

Job summary

HR POD Careers is seeking an experienced operations leader in Lahore to drive end-to-end dispatch, bookings, and service delivery for a premier limo and ground transportation operator. You will shape targets, oversee a network of affiliates, and manage cross-functional teams, including marketing, SEO, and development.

You will own performance metrics, optimize margins per booking, and scale processes across departments while partnering with ownership on strategic direction and budgets.

Qualifications

• 4+ years of experience in a management or operations leadership role.
• Direct experience in the limo, chauffeur, or ground transportation industry.
• Proven ability to lead multiple teams and achieve operational targets.
• Strong understanding of dispatch operations and affiliate/farm-out models.
• Ability to manage specialists across marketing, SEO, and development by setting direction, evaluating output, and ensuring accountability.
• Excellent leadership, communication, and problem-solving skills.
• Comfortable working with dispatch/booking software and CRMs.
• Experience with Limo Anywhere, GNet, SantaCruz, Moovs, or similar platforms.
• Proven experience scaling a transportation or brokerage operation.
• Familiarity with digital marketing, SEO, and web development workflows to effectively oversee these functions.
• Experience with P&L and budget ownership.

Responsibilities

• Lead and coordinate all departments, including dispatch/operations, sales, marketing, SEO, and development.
• Own day-to-day operations end to end, including bookings, dispatch, affiliate/farm-out, and service delivery.
• Set targets and KPIs for each team and ensure accountability for results.
• Oversee the affiliate/partner network and rate strategy, with a focus on margin per booking.
• Manage escalations, service failures, and quality control.
• Track revenue, costs, and profitability, and report performance to ownership.
• Hire, train, and manage staff across departments.
• Improve processes, systems, and workflows as the business scales.
• Ensure smooth coordination and handoff between sales, dispatch, drivers, and affiliates.

Skills

Leadership

Dispatch ops

Team leadership

CRM software

Digital marketing

P&L management

Budget ownership

Communication

Problem-solving

Strategic planning

Tools

Limo Anywhere

GNet

SantaCruz

Moovs

CRM platforms

Job description

• 4+ years of experience in a management or operations leadership role.
• Direct experience in the limo, chauffeur, or ground transportation industry.
• Proven ability to lead multiple teams and achieve operational targets.
• Strong understanding of dispatch operations and affiliate/farm-out models.
• Ability to manage specialists across marketing, SEO, and development by setting direction, evaluating output, and ensuring accountability.
• Excellent leadership, communication, and problem-solving skills.
• Comfortable working with dispatch/booking software and CRMs.
• Experience with Limo Anywhere, GNet, SantaCruz, Moovs, or similar platforms.
• Proven experience scaling a transportation or brokerage operation.
• Familiarity with digital marketing, SEO, and web development workflows to effectively oversee these functions.
• Experience with P&L and budget ownership.
  
  
  

Requirements:

• 4+ years of experience in a management or operations leadership role.
• Direct experience in the limo, chauffeur, or ground transportation industry.
• Proven ability to lead multiple teams and achieve operational targets.
• Strong understanding of dispatch operations and affiliate/farm-out models.
• Ability to manage specialists across marketing, SEO, and development by setting direction, evaluating output, and ensuring accountability.
• Excellent leadership, communication, and problem-solving skills.
• Comfortable working with dispatch/booking software and CRMs.
• Experience with Limo Anywhere, GNet, SantaCruz, Moovs, or similar platforms.
• Proven experience scaling a transportation or brokerage operation.
• Familiarity with digital marketing, SEO, and web development workflows to effectively oversee these functions.
• Experience with P&L and budget ownership.
  
  
  

Responsibilities:

• Lead and coordinate all departments, including dispatch/operations, sales, marketing, SEO, and development.
• Own day-to-day operations end to end, including bookings, dispatch, affiliate/farm-out, and service delivery.
• Set targets and KPIs for each team and ensure accountability for results.
• Oversee the affiliate/partner network and rate strategy, with a focus on margin per booking.
• Manage escalations, service failures, and quality control.
• Track revenue, costs, and profitability, and report performance to ownership.
• Hire, train, and manage staff across departments.
• Improve processes, systems, and workflows as the business scales.
• Ensure smooth coordination and handoff between sales, dispatch, drivers, and affiliates.