Operations Executive

Truck It; Multan; On-site; PKR 600,000 - 1,100,000; Full time

Job summary

Truck It in Multan is seeking an Operations Executive to drive efficient, day-to-day fulfilment operations. You will monitor client shipments and resolve issues in real time to protect SLA commitments.

You will plan daily vehicle routes, coordinate with drivers and internal teams to ensure vehicle availability and on-time dispatch, and supervise up to 10 dispatch coordinators/drivers with clear targets for on-time performance.

Qualifications

• Bachelor’s degree from an recognized institute.
• 2–3 years of experience in logistics, transportation, freight, or fulfilment operations.
• Strong communication, negotiation and coordination skills.
• Proficiency in MS Office.

Responsibilities

• Monitor daily client shipment requirements and resolve delivery-affecting issues in real time to protect SLA commitments.
• Plan daily vehicle-route assignments and coordinate with drivers, transporters, and internal teams to guarantee vehicle availability and on-time dispatch.
• Supervise up to 10 dispatch coordinators/drivers, setting daily targets and holding the team accountable for on-time performance.
• Track dispatch KPIs (on-time %, vehicle utilization, turnaround time), flag deviations, and roll out fixes.

Skills

Communication skills

Negotiation

Coordination

MS Office

Education

Bachelor’s degree

Tools

MS Office

Job description

We are looking for an Operations Executive to join our Fulfilment team in Multan and drive efficient day-to-day operations.

What You Will Do:

• Monitor daily client shipment requirements and resolve delivery-affecting issues in real time to protect SLA commitments.
• Plan daily vehicle-route assignments and coordinate with drivers, transporters, and internal teams to guarantee vehicle availability and on-time dispatch.
• Supervise up to 10 dispatch coordinators/drivers, setting daily targets and holding the team accountable for on-time performance.
• Track dispatch KPIs (on-time %, vehicle utilization, turnaround time), flag deviations, and roll out fixes.

What We’re Looking For:

• Bachelor’s degree from an HEC-recognized institute.
• 2–3 years of experience in logistics, transportation, freight, or fulfilment operations.
• Strong communication, negotiation and coordination skills.
• Proficiency in MS Office.

How We Will Support You:

At Truck It In, you’ll have opportunities to shape our products and processes, supported by a team of dedicated professionals. We are committed to providing equal employment opportunities and a culture that embraces innovation and continuous improvement.

What does success look like to you:

• Strong relationships with clients and vendors, built on trust, clear communication, and consistent service.
• Effective cash-flow management through timely invoicing and prompt recovery of Proof of Delivery (POD)