Operations Assistant — Shipments & Documentation

Jobtailor; Lahore; On-site; PKR 390,600 - 669,600; Full time

Job summary

Jobtailor in Lahore, Pakistan seeks a detail-oriented Shipping Coordinator with 1+ years of experience to manage daily shipment documentation and communications. You will coordinate with carriers, ensure timely pre-alerts and payment verification for cash customers, and uphold company policies while delivering high-quality service.

This role requires strong analytical and interpersonal skills, the ability to work under pressure, and to support customer service in day-to-day operations.

Qualifications

• Graduate with 1+ years of experience in a similar role.
• Excellent analytical and interpersonal communication skills.
• Ability to work under pressure and be a team player.

Responsibilities

• Maintain DSR daily for quick reference.
• Track daily jobs from start to completion and plan for the day.
• Ensure clear communication with parties for critical shipments.
• Verify pre-alert / CAN / documents before shipment arrival.
• Ensure payment verification for cash customers before document release.
• Adhere to company policies on document handling and confidentiality.
• Provide high-quality service to customers regardless of volume.
• Identify potential problems and take proactive action.
• Assist customer service with handed-over business.

Skills

Analytical

Interpersonal skills

Communication

Education

Graduate

Job description

Jobtailor in Lahore, Pakistan seeks a detail-oriented Shipping Coordinator with 1+ years of experience to manage daily shipment documentation and communications. You will coordinate with carriers, ensure timely pre-alerts and payment verification for cash customers, and uphold company policies while delivering high-quality service.

This role requires strong analytical and interpersonal skills, the ability to work under pressure, and to support customer service in day-to-day operations.