Onsite IT Support Specialist | Karachi Tech Troubleshooter

Bits Generation; Karachi Division; On-site; PKR 670,000 - 1,116,000; Full time

Job summary

BITS GENERATION in Karachi is seeking an IT Support Specialist to assist internal teams with hardware, software, user access, and technical troubleshooting in a professional office setting.

You will document issues, coordinate with internal teams, support user access tasks, and help maintain smooth IT operations. This role emphasizes accuracy, clear communication, and timely problem resolution.

Qualifications

• Basic IT support concepts and troubleshooting.
• Knowledge of hardware and software handling.
• Familiarity with documenting issues and following processes.

Responsibilities

• Handle day-to-day technical support for systems, devices, and users.
• Troubleshoot software issues and assist with hardware setup.
• Document support issues and coordinate with internal teams.

Skills

IT support basics

System troubleshooting

Hardware support

Software installation

User assistance

Communication

Documentation

Attention to detail

Education

IT/CS background

Tools

OS support tools

Remote support tools

Job description

BITS GENERATION in Karachi is seeking an IT Support Specialist to assist internal teams with hardware, software, user access, and technical troubleshooting in a professional office setting.

You will document issues, coordinate with internal teams, support user access tasks, and help maintain smooth IT operations. This role emphasizes accuracy, clear communication, and timely problem resolution.