On-Site Insurance Verification Specialist (Rawalpindi)

Next Voice Communication; Saddar; On-site; PKR 420,000 - 680,000; Full time

Job summary

Next Voice Communication is seeking a Verification Specialist to verify customer information, insurance details, and related data on-site in Rawalpindi. You will review documents, update records in internal systems, and resolve discrepancies with customers, insurers, and colleagues.

The role requires strong analytical and communication skills, attention to detail, and adherence to procedures to maintain confidentiality and meet productivity and quality standards.

Qualifications

• Strong analytical skills to review data and identify discrepancies.
• Insurance verification to confirm coverage and policy details.
• Effective communication and customer service with customers, insurers, and colleagues.
• Formal verification with structured protocols and precise records.
• On-site role in Rawalpindi and full-time schedule.
• Proficiency with basic computer applications and data entry systems.
• Attention to detail, time management, and organizational skills.
• Prior experience in verification, insurance, call center, or related fields is an advantage.
• Minimum education at intermediate level; higher education preferred.

Responsibilities

• Verify customer information, insurance details, and other data for accuracy.
• Review documentation and update internal records; resolve discrepancies promptly.
• Communicate with customers, insurers, and internal teams to clarify information.
• Follow established procedures and maintain confidentiality.
• Meet defined productivity and quality standards.

Skills

Analytical Skills

Insurance Verification

Communication & Customer Service

Formal Verification

Data Entry & Computer Skills

Attention to Detail

Time Management & Organization

Experience in Verification/Insurance/​

Education

Intermediate or equivalent

Tools

Data entry systems

Basic computer applications

Job description

Next Voice Communication is seeking a Verification Specialist to verify customer information, insurance details, and related data on-site in Rawalpindi. You will review documents, update records in internal systems, and resolve discrepancies with customers, insurers, and colleagues.

The role requires strong analytical and communication skills, attention to detail, and adherence to procedures to maintain confidentiality and meet productivity and quality standards.