Night-Shift Customer Service & Sales Pro

Tack Solutions; Karachi Division; Sur place; PKR 781 000 - 1 339 000; Plein temps

Résumé du poste

TACK Solutions in Karachi seeks an analytically strong, customer-focused Customer Service Sales Specialist to join our team. You will blend problem-solving with sales-driven service, addressing inquiries, understanding customer needs, and delivering value to drive business growth.

Located in DHA Phase 7, Karachi, this Full-Time onsite night shift role offers PKR 70,000 – PKR 120,000. You will manage leads and customer interactions via calls, emails, and digital channels to meet targets.

Qualifications

• Excellent verbal and written English communication skills.
• Analytically strong mindset with ability to assess needs and opportunities.
• Genuine passion for customer service, sales, and relationship management.

Responsabilités

• Communicate with customers professionally through calls, emails, and digital platforms.
• Understand customer requirements and provide relevant solutions.
• Handle customer inquiries while maintaining a high standard of service.
• Identify sales opportunities and recommend suitable products or services.
• Manage leads, follow-ups, and customer interactions throughout the sales process.
• Build and maintain strong customer relationships to support satisfaction and retention.
• Address customer concerns with a proactive, analytical, and solution-oriented approach.
• Maintain accurate records of customer interactions, leads, and sales activities.
• Work toward assigned sales targets, service standards, and performance KPIs.

Connaissances

Communication skills

Analytical mindset

Customer engagement

Sales

Relationship management

Problem-solving

Tech-savvy

Proactive

Description du poste

TACK Solutions in Karachi seeks an analytically strong, customer-focused Customer Service Sales Specialist to join our team. You will blend problem-solving with sales-driven service, addressing inquiries, understanding customer needs, and delivering value to drive business growth.

Located in DHA Phase 7, Karachi, this Full-Time onsite night shift role offers PKR 70,000 – PKR 120,000. You will manage leads and customer interactions via calls, emails, and digital channels to meet targets.