Monitoring Officer

ACE MONEY TRANSFER LIMITED; Kharian; On-site; PKR 446,000 - 781,000; Full time

Job summary

ACE Money Transfer in Pakistan is seeking an entry-level Monitoring Associate to oversee surveillance operations, screen staff as required, and ensure thorough documentation. Fresh graduates are encouraged to apply to join a regulated, security-focused team in a growing remittance company.

Role emphasizes adherence to SOPs, timely reporting, and collaboration with stakeholders to uphold ACE's compliance standards and operational integrity.

Qualifications

• Monitor surveillance systems and review camera footage to ensure compliance with internal policies and regulatory requirements.
• Conduct staff screening activities accurately and confidentially, in line with established SOPs.
• Ensure all monitoring activities are properly documented and reported to relevant stakeholders.
• Identify and escape any irregularities, breaches, or security concerns in a timely manner.
• Support continuous improvement of monitoring processes by providing feedback and suggestions.

Responsibilities

• Monitor surveillance systems and review camera footage to ensure compliance with internal policies and regulatory requirements.
• Conduct staff screening activities accurately and confidentially, in line with established SOPs.
• Ensure all monitoring activities are properly documented and reported to relevant stakeholders.
• Identify and address irregularities or security concerns promptly.
• Contribute to process improvements by sharing feedback and recommendations.

Skills

Surveillance systems

Regulatory compliance

Documentation

Communication

Teamwork

Education

Minimum Graduation

Job description

Job Description

About Us

ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.

Key Responsibilities

• Monitor surveillance systems and review camera footage to ensure compliance with internal policies and regulatory requirements.
• Conduct staff screening activities accurately and confidentially, in line with established SOPs.
• Ensure all monitoring activities are properly documented and reported to relevant stakeholders.
• Identify and escape any irregularities, breaches, or security concerns in a timely manner.
• Support continuous improvement of monitoring processes by providing feedback and suggestions.

Professional Development

• Continuously enhance job knowledge by developing a strong understanding of all monitoring tools, systems, and procedures.
• Participate in training programs, knowledge-sharing sessions, and hands-on learning to improve performance and technical skills.

Teamwork and Collaboration

• Build positive working relationships by actively participating in team discussions and supporting colleagues.
• Communicate effectively and manage differences constructively to promote a collaborative and respectful work environment.

Expanded Responsibilities and Initiative

• Proactively take on additional tasks and responsibilities when required.
• Manage workload efficiently by prioritizing tasks according to urgency and impact while maintaining high-quality standards.

Cultural Alignment and Professional Conduct

• Fully embrace ACE's culture, values, and policies, and seek regular feedback to ensure alignment.
• Demonstrate professionalism, confidence, and a positive attitude in all interactions.
• Maintain strong communication.

Qualification

• Minimum Graduation
• Fresh graduates are encouraged to apply (relevant experience will be a plus)

ACE Money Transfer Profile: https://acemoneytransfer.com/company-profile