Merchant Growth Lead, Branchless Banking & Raast P2M

NRSP Microfinance Bank; Islamabad; Vor Ort; PKR 1.800.000 - 3.000.000; Vollzeit

Zusammenfassung

NRSP Microfinance Bank Limited seeks an Assistant Manager - Branchless Banking to drive digital payment initiatives with Raast P2M and agent networks. You will lead onboarding, merchant activation, and field-based merchant training across urban and rural markets.

The role requires a bachelor’s degree with 5+ years’ experience, strong CRM/data analytics, regulatory knowledge, and capability to manage cross-functional teams while ensuring compliance and growth.

Qualifikationen

• Bachelor's degree and at least five years of relevant experience.
• Hands-on expertise with Raast P2M or similar QR-based payment systems.
• Strong customer relationship management, data analytics and operational leadership.
• Knowledge of regulatory frameworks and payment technologies.

Aufgaben

• Lead end-to-end onboarding for small/medium merchants to NRSP Raast P2M QR platform, training on instant payments.
• Achieve monthly merchant targets, transaction counts and value for Raast P2M.
• Manage agent banking network: acquire/activate agents for cash-in/out, bills, transfers; maintain liquidity and commissions.
• Cross-sell Raast P2M QR codes to branchless banking agents; promote merchant engagement via incentives/loyalty programs.
• Own P&L for agent banking and Raast P2M channels; oversee merchant discounts, float income and non-funded income.
• Collaborate with marketing to design campaigns promoting digital payments and adoption.
• Ensure SBP Raast P2M guidelines compliance; oversee KYC, QR issuance standards, limits, dispute resolution.
• Coordinate with IT/finance for timely settlements and reduce transaction failures.
• Serve as business liaison for Raast P2M product enhancements; lead UAT for new features.
• Use data analytics to identify high-potential merchant clusters for targeted field deployment.
• Lead and mentor area managers and merchant relationship officers; train on payment benefits and dispute management.
• Travel extensively to support field teams and ensure adoption in urban/rural markets.

Kenntnisse

CRM

Data analytics

Operational leadership

Negotiation

Regulatory knowledge

Ausbildung

Bachelor's degree

Tools

Raast P2M

QR code payments

Jobbeschreibung

NRSP Microfinance Bank Limited seeks an Assistant Manager - Branchless Banking to drive digital payment initiatives with Raast P2M and agent networks. You will lead onboarding, merchant activation, and field-based merchant training across urban and rural markets.

The role requires a bachelor’s degree with 5+ years’ experience, strong CRM/data analytics, regulatory knowledge, and capability to manage cross-functional teams while ensuring compliance and growth.