Medical Receptionist- 10028523

Aga Khan University; Karachi Division; Sur place; PKR 201 000 - 335 000; Plein temps

Résumé du poste

The Aga Khan University Hospital is seeking a Medical Receptionist at its Karachi campus. The role involves greeting patients, coordinating lab tests, collecting and processing payments, and handing reports to patients.

The incumbent may perform phlebotomy duties as needed and should be prepared to work in shifts. Ideal candidates have a Bachelor’s degree, prior reception experience in a hospital or lab, and strong communication skills to efficiently assist patients and staff in a busy clinical

Qualifications

• Bachelor’s degree completed.
• Minimum one year receptionist experience in a lab or hospital.
• Phlebotomy experience preferred.
• Excellent interpersonal and communication skills.
• Willingness to work in shifts.

Responsabilités

• Check and process laboratory tests.
• Provide lab test information to patients.
• Hand over lab test reports to patients.
• Handle cash and credit transactions and maintain cash records according to policy.
• Check and confirm test requirements with patients and provide instructions.
• Handle telephone inquiries and schedule appointments for special tests.
• Carry out Phlebotomy duties at Phlebotomy Centres as a dual worker.

Connaissances

Excellent interpersonal and commu n ̄

Formation

Bachelor’s degree in any discipline

Description du poste

Job Description - Medical Receptionist- 10028523 (260003EX)

Job Description

Medical Receptionist- 10028523 - ( 260003EX )

Medical Receptionist - Collection Point

Introduction:

The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 300+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Responsibilities:

• check and process laboratory tests
• provide lab tests related information to the patients
• hand over lab tests reports to patients
• handle cash and credit transactions and maintains the records of the excess/shortage of cash according to the laboratory policy on a daily basis
• check and confirm test requirements with patients and give necessary verbal / written information/ instructions so that the specimens are collected as per the lab test requirements
• handle telephone enquiries regarding lab tests and take patient’s appointments for special test
• carry out responsibilities as Phlebotomist as well at the Phlebotomy Centres and hence function as a dual worker.

Requirements:

• a Bachelor’s degree in any discipline
• preferably one year work experience as a Receptionist with a reputable laboratory or hospital
• phlebotomy experience will be preferred
• excellent interpersonal and communication skills
• willingness to work in shifts

Comprehensive employment reference checks will be conducted.