Manager Initiatives & Digital Learning (AVP) - TJ / 1936468

Recruit AI; Karachi Division; On-site; PKR 4,200,000 - 6,200,000; Full time

Job summary

National Bank of Pakistan is seeking a Manager Initiatives & Digital Learning (AVP) in Karachi to lead modern, learner-centric programs and drive innovative digital learning initiatives.

The role focuses on designing learning solutions, coordinating with departments, and deploying AI-enabled tools while overseeing LMS operations and vendor partnerships.

Qualifications

• Minimum Graduation or equivalent from a local or international university recognized by HEC of Pakistan.
• Masters degree in CS / AI / Data / Electronics / MBA or related preferred.
• Experience in digital learning and banking/financial institutions preferred.

Responsibilities

• Design and implement engaging learning solutions aligned with business objectives.
• Coordinate with departments and trainers to identify learning requirements.
• Develop capability assessments and simulations using digital platforms.
• Design structured learning journeys including IDPs aligned with gaps and career needs.
• Conceptualize board games, simulations and gamified activities.
• Introduce microlearning, gamification and immersive VR/AR/MR learning.
• Create leaderboards to track progress and boost engagement.
• Develop agentic AI solutions for personalized learning and recommendations.
• Design and deploy Learning Bots and virtual coaches for support.
• Oversee LMS operations and learner experience; ensure accessibility and delivery quality.
• Liaise with vendors for development and deployment of learning initiatives.
• Manage vendor contracts and ensure timely delivery of solutions.
• Prepare visuals for leadership reviews and management updates.

Skills

Excellent interpersonal skills

Communication skills

Articulate Storyline

Adobe Creative Suite

Vyond

Canva

AI tools & workflows (n8n)

Education

Masters in CS / AI / Data / Electronics / MBA

Graduation or equivalent recognized by HEC

Tools

Mentimeter

Quilgo

Kahoot

Job description

Our client National Bank of Pakistan is looking for a Manager Initiatives & Digital Learning (AVP) in Karachi

"The Nations Bank", National Bank of Pakistan aims to support the financial well-being of the Nation along with enabling sustainable growth and inclusive development through its wide local and international network of branches. Being one of the leading and largest banks of Pakistan, National Bank of Pakistan is contributing significantly towards socioeconomic growth in the country with an objective to transform the institution into a future-fit, agile and sustainable Bank.

In line with our strategy, the Bank is looking for talented, dedicated and experienced professional(s) for the following position in the area of Human Resource Management based in Karachi.

The individuals who fulfill the below basic-eligibility criteria may apply for the following position:

Position / Job Title:

Manager Initiatives & Digital Learning (AVP)

Reporting to:

Wing Head Learning Strategy & Planning

Educational / Professional Qualification:

• Minimum Graduation or equivalent from a local or international university / college / institute recognized by the HEC of Pakistan
• Candidates having a Masters degree in CS / AI / Data / Electronics / MBA or related will be preferred

Experience:

• Minimum 06 years of working experience preferably in Banking and / or Financial Institution(s) and / or Corporate Institutions
• Candidates with experience in digital learning will be preferred

Other Skills / Expertise / Knowledge:

• Excellent interpersonal & Communication Skills
• Highly proficient in digital learning tools (Articulate Storyline, Adobe Creative Suite, Vyond, Canva, etc.)
• Knowledge of AI tools, chatbots, agentic AI, and workflow automation through n8n other tools
• Experience with game design concepts and rapid prototyping
• Certifications in instructional design / digital learning tools / gamification / AR / VR / AI in learning and / or LMS / LXP

Outline of Main Duties / Responsibilities

• To design and implement engaging learning solutions that foster a modern, learner-centric learning culture and align with organizational and business objectives
• To coordinate with internal departments, subject matter experts and trainers to identify learning requirements and translate business needs into effective learning solutions
• To develop and implement capability assessments, surveys, skill evaluations, simulations and innovative assessment tools using platforms such as Mentimeter, Quilgo, Kahoot and other digital solutions
• To design and manage structured learning journeys for employees, including the development and implementation of Individual Development Plans (IDPs) aligned with identified capability gaps and career requirements
• To conceptualize, design and develop board games, simulations and gamified learning activities aligned with business competencies and learning objectives
• To introduce and implement new-age learning methodologies, including microlearning, gamification and immersive learning through VR / AR / MR technologies
• To develop and maintain creative leaderboards to track and communicate learning progress, drive learner engagement and plan reinforcement interventions
• To build and manage agentic AI solutions to enable personalized learning, content recommendations, learner engagement and automated learning support
• To design and deploy Learning Bots, including chatbots, digital learning assistants, and virtual coaches, to enhance learner support and accessibility
• To oversee LMS operations and learner experience, ensuring effective delivery, accessibility, user engagement, and alignment with the organizations learning strategy
• To liaise with vendors, agencies, and technology partners for the development, production, implementation and deployment of learning initiatives
• To manage vendor contracts, ensuring quality, timelines, service standards and timely delivery of agreed learning solutions and deliverables
• To prepare and deliver visually compelling presentations for leadership reviews, management updates, and business discussions
• To perform any other assignment as assigned by the supervisor(s)

Place of Posting:

Karachi

Assessment Interview(s):

Only shortlisted candidates strictly meeting the above-mentioned basic eligibility criteria will be invited for panel interview(s).

Employment Type:

The employment will be on contractual basis for three years which may be renewed on discretion of the Management. Selected candidates will be offered compensation package and other benefits as per Banks policy / rules.

National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of gender, religion, or disability.