Last Mile Operations Lead — US Delivery Center

CCI Insights People & Technology Services!; Karachi Division; On-site; PKR 600,000 - 900,000; Full time

Benefits offered by this job

Communication

Job summary

CCI Insights People & Technology Services! is seeking a Last Mile Operations Executive to support and optimize delivery operations for US-based clients.

The role requires hands-on logistics experience, strong coordination, and excellent English communication. The position involves coordinating driver schedules, overseeing daily delivery center activities, resolving delays, and ensuring efficient route planning and load distribution.

Qualifications

• 1–3 years of experience in US logistics or last mile operations.
• Strong English communication skills (verbal and written).
• Ability to work in rotational shifts.
• Strong problem-solving and coordination abilities.

Responsibilities

• Coordinate with drivers to manage pickup and delivery schedules efficiently.
• Oversee daily operations of the delivery center.
• Resolve delivery-related issues, delays, and escalations promptly.
• Ensure effective route planning and load distribution.
• Manage and support the onboarding of 1099 delivery drivers as required.
• Monitor and ensure timely and efficient load management.

Skills

English communication

Coordination

Problem-solving

Logistics operations

Job description

CCI Insights People & Technology Services! is seeking a Last Mile Operations Executive to support and optimize delivery operations for US-based clients.

The role requires hands-on logistics experience, strong coordination, and excellent English communication. The position involves coordinating driver schedules, overseeing daily delivery center activities, resolving delays, and ensuring efficient route planning and load distribution.