Regional Logistics Operations Lead — Data-Driven

Deliveryhero; Karachi Division; On-site; PKR 3,000,000 - 6,000,000; Full time

Job summary

Deliveryhero is seeking a senior Lead, Logistics Operations to guide a regional team of Specialists, optimizing rider staffing, daily operations, and performance across markets. You will bridge data-driven strategy with on-the-ground execution to improve delivery times and cost efficiency.

In this role, you will own forecasting, supply planning, and fleet optimization, while collaborating with Finance and Product teams. Strong SQL/Excel skills and excellent English communication are essential.

Qualifications

• 5+ years of experience in high-growth tech, logistics, strategy consulting, or operations management.
• Experience in gig-economy, marketplace dynamics, or logistics is a strong plus.
• Proven track record leading cross-functional teams.

Responsibilities

• Lead and mentor a high-performing team of Logistics Operations Specialists.
• Own regional logistics performance, monitor daily trends, and implement data-backed improvements.
• Oversee daily demand planning and rider staffing to ensure fleet coverage and cost efficiency.
• Drive process improvements, automation, and AI-enabled productivity.
• Spearhead rollout of new logistics products and features across markets.
• Partner with Local Logistics Leaders, Finance, and Product Managers to translate data into strategic recommendations.

Skills

Leadership

Analytical thinking

Stakeholder management

Strategic thinking

Communication

Education

University degree in STEM

Economics

Business

Tools

SQL

Excel

Looker

AI productivity tools

Job description

Deliveryhero is seeking a senior Lead, Logistics Operations to guide a regional team of Specialists, optimizing rider staffing, daily operations, and performance across markets. You will bridge data-driven strategy with on-the-ground execution to improve delivery times and cost efficiency.

In this role, you will own forecasting, supply planning, and fleet optimization, while collaborating with Finance and Product teams. Strong SQL/Excel skills and excellent English communication are essential.