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Rashid Latif Khan Group in Lahore invites applications for a Laboratory Operations role. The successful candidate will ensure day-to-day running of computer laboratories, manage equipment, install software, assist faculty during practical sessions, and maintain safety and compliance standards.
You will coordinate with central IT for network basics, perform preventive maintenance, generate maintenance logs, and help resolve routine computing issues for students and staff while safeguarding data
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a relevant discipline from an HEC-recognized institution. A relevant master’s degree or technical certifications will be preferred.
Relevant experience in computer laboratories, systems administration, networking, programming environments, or technical support will be preferred.
Laboratory Operations: Ensure the effective day-to-day functioning of computer laboratories and availability of required facilities for scheduled academic activities.
Equipment Maintenance: Maintain laboratory computers, peripherals, networking equipment, projectors, and other technical assets in operational condition.
Software Installation: Install, configure, update, and maintain operating systems, programming tools, IDEs, database systems, and other approved educational software.
Practical Support: Assist faculty in preparing laboratory exercises, configuring software environments, and conducting practical sessions.
Technical Troubleshooting: Diagnose and resolve hardware, software, connectivity, and peripheral issues; escalated complex faults to the relevant IT team.
Network Management: Monitor laboratory connectivity, shared resources, user access, and basic network functionality in coordination with central IT.
Cybersecurity & Access Control: Apply approved endpoint security, user access controls, software licensing requirements, and safe computing practices.
Inventory Management: Maintain an updated inventory of equipment, software, accessories, consumables, and assigned laboratory assets.
Preventive Maintenance: Conduct scheduled checks, cleaning, updates, backups where authorized, and preventive maintenance of laboratory equipment.
Student Technical Assistance: Provide technical assistance to students during practical sessions and help resolve routine computing and software issues.
Documentation & Reporting: Maintain maintenance logs, fault registers, software records, equipment utilization records, and reports of technical incidents.
Safety & Compliance: Enforce laboratory usage rules, equipment safety, data protection, and institutional procedures, and perform other assigned technical duties.