Junior IT Engineer: Cloud, Networking & M365

INTECH Automation & Intelligence; Lahore; On-site; PKR 450,000 - 650,000; Full time

Benefits offered by this job

Global Exposure

Competitive Compensation

In‑House Lunch

Health Insurance

Learning Opportunities

Work-Life Balance

Inclusive Environment

Job summary

INTECH Automation Intelligence in Lahore, Pakistan invites applications for an IT Trainee Engineer to join the IT & Systems team. You will support Windows and Mac endpoints, cloud services, and network infrastructure while learning hands‑on Microsoft technologies, Fortinet networking, and Azure cloud capabilities.

The role emphasizes onboarding/offboarding, asset management, and adherence to IT security policies.

Qualifications

• Bachelor's degree in CS/IT/Cybersecurity/Engineering or related field.
• Fresh graduate or 0–1 year IT experience; academic projects/internships count.
• Basic understanding of Windows, networking fundamentals, Microsoft 365, virtualization & cloud concepts.
• Strong analytical, troubleshooting, documentation, and customer-service skills.
• Eagerness to learn, teamwork, accountability, plus discipline for IT/security procedures.

Responsibilities

• Provide first-level technical support for hardware, software, OS, printers, and user issues on Windows and Mac.
• Log, prioritize, resolve, and escalate incidents via IT ticketing per SLAs.
• Assist onboarding, role changes, offboarding; provisioning, MFA enrollment, access removal, asset recovery.
• Assist with Windows Server, Active Directory, Group Policy, DNS, DHCP administration.
• Support Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive) and Entra ID for user/license mgmt.
• Assist with patching, EDR health checks, Zabbix monitoring, and cloud backup verification.

Skills

Windows OS

Networking basics

Microsoft 365

Troubleshooting

Documentation

Customer service

Cloud concepts

Azure cloud

Fortinet networking

Active Directory

DNS

DHCP

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in Cybersecurity

Bachelor's degree in Computer Engineering

Tools

Zabbix

Veeam

Azure

Microsoft Entra ID

Cisco

Ruckus Wireless

Fortinet Firewall

Job description

INTECH Automation Intelligence in Lahore, Pakistan invites applications for an IT Trainee Engineer to join the IT & Systems team. You will support Windows and Mac endpoints, cloud services, and network infrastructure while learning hands‑on Microsoft technologies, Fortinet networking, and Azure cloud capabilities.

The role emphasizes onboarding/offboarding, asset management, and adherence to IT security policies.