The Enforcement Supervisor leads and is accountable for the performance of a team of Enforcers handling post-judgment recovery at Cedar. This role oversees the team's judgment intake, asset assessment, and pursuit of enforcement remedies — including writs of execution, bank levies, wage garnishments, judgment liens, and, where applicable, judgment domestication and fraudulent-transfer analysis — through to full liquidation of each account, ensuring every Enforcer's WIP, quality, and production KPIs are met. The Enforcement Supervisor allocates and rebalances judgment accounts across the team, reviews escalations and exceptions the Enforcers cannot resolve on their own, and quality-checks enforcement filings and attorney/levying-officer correspondence. The Enforcement Supervisor works closely with the Manager, Legal Department, to keep team workflows optimized, and maintains regular communication with the Client Success, Legal CSR, and Sales teams to address client-specific challenges and keep reference materials such as QRGs (Quick Reference Guides) current. The Enforcement Supervisor is responsible for hiring, training, and coaching Enforcers, and for coordinating with the Litigation Supervisor on the clean intake of judgment accounts.
Responsibilities
Team Oversight & Judgment Intake
- Allocate and rebalance the post-judgment account inventory across the Enforcer team to keep WIP and pendency within target.
- Confirm judgments handed off by the Litigator team (or received directly via post-purchase/onboarding) are final, correctly entered, and enforceable, and resolve escalations where they are not.
- Oversee adherence to the defined SOP and timelines for skip tracing, asset investigation, and liquidation across all modes of execution — including but not limited to wage garnishments, bank levies, asset levies, liens, and foreclosures.
- Own the post-judgment/enforcement desk backlog at the team level, and reassign or expedite cases to keep the desk within workflow-efficiency targets.
Enforcement Action Oversight
- Oversee the team's direction of partner attorney offices and levying officers pursuing writs of execution, bank account levies, and wage garnishments (including ORAP/JDE proceedings), and resolve jurisdiction- or asset-profile escalations.
- Review recordation of abstracts of judgment and judgment liens, and approve or expedite decisions to pursue foreclosure, forced sale, assignment of judgment, or further action on suspected fraudulent transfer (UFTA) exposure.
Judgment Maintenance Oversight
- Audit the team's tracking of judgment expiration and renewal deadlines across jurisdictions to prevent lapses in enforceability.
- Review and approve judgment domestication under the Uniform Enforcement of Foreign Judgments Act (UEFJA) where debtor assets are located outside the judgment state.
- Maintain team-wide awareness of state-specific enforcement procedures, exemption claims, and statutes of limitations.
Client Engagement, Communication & Documentation Oversight
- Step into client- and attorney-facing enforcement-strategy discussions the Enforcers cannot resolve, and review asset and enforcement-status reports shared with legal partners for accuracy.
- Escalate and resolve client queries and approval requests that Legal CSRs, CSM, or the Sales Team cannot clear at the individual-case level.
- Audit correspondence and documentation of enforcement actions and outcomes for consistency, completeness, and traceability.
Team Development & Workflow Management
- Hire, train, and coach Enforcers, and manage day-to-day scheduling, coverage, and performance of the team.
- Collaborate with internal departments to support account liquidation and case closure, and drive the development and execution of enforcement workflows aligned with client needs.
Education, Experience, Qualifications & Skills
- Education: Relevant educational background, such as a degree in Law or a related field.
- Experience: 4–5 years of relevant experience, including demonstrated experience as an Enforcer or equivalent post-judgment case manager within a debt collection role, with at least 1 year in a supervisory or lead capacity.
- Legal System Acquaintance: In-depth acquaintance with the U.S. legal system — particularly post-judgment enforcement mechanics, including writs of execution, bank levy, wage garnishment, judgment liens, abstract of judgment recordation, assignment of judgment, UEFJA domestication, and fraudulent-transfer (UFTA) analysis across major jurisdictions — along with compliance requirements and regulations governing collections.
- Team Leadership & Performance Management: Proven ability to hire, train, coach, and manage the performance of a team against production and quality KPIs, including handling underperformance and escalations.
- Analytical & Problem-Solving Skills: Strong ability to analyze a debtor's asset and income profile at both the account and team level, resolve escalated conflicts, and make data-driven staffing and workflow decisions.
- Communication Skills: Excellent verbal and written communication skills in English, ensuring clear guidance for the team, clients, and instructions to attorneys and levying officers.
- Collaboration: Ability to work cross-functionally with attorneys, levying officers, other departments, clients, the Litigation Supervisor, and Senior Leadership.
- Attention to Detail & Organization: Keen eye for detail in auditing enforcement documentation and asset review, with strong organizational skills to manage team deadlines and records.
- Adaptability & Team Orientation: Comfortable with changing business requirements and a collaborative, team-oriented leadership approach.
- Familiarity with office procedures and equipment, and proficiency in common software programs such as Microsoft Office.