IT Operations Coordinator – Global Humanitarian Tech

World Food Programme; Muzaffarabad Division; On-site; PKR 1,800,000 - 3,000,000; Full time

Job summary

World Food Programme invites applications for the IT Operations Associate role to coordinate IT maintenance and support across Pakistan. You will help provide reliable IT services to staff, monitor systems, and develop end-user documentation.

The position requires completed education in IT or computer science and about six years of related experience in international settings, with fluency in English and Urdu.

Qualifications

• Completion of secondary schooling; post-secondary certificate or Bachelor's in CS/IT or related field.
• IT certifications like Microsoft, Cisco and ITIL are desirable.

Responsibilities

• Carry out system and hardware maintenance tasks to keep technology running.
• Monitor reliability, analyze data and report IT solutions for informed decisions.
• Resolve queries independently and provide accurate information to staff.
• Provide standard technical training to end users of commonly used technology.
• Coordinate installation and maintenance of telecommunications systems and equipment.

Skills

System maintenance

Technical training

Team guidance

Education

Bachelor's degree in Computer Science/IT

IT certifications (Microsoft, Cisco, ITIL)

Job description

World Food Programme invites applications for the IT Operations Associate role to coordinate IT maintenance and support across Pakistan. You will help provide reliable IT services to staff, monitor systems, and develop end-user documentation.

The position requires completed education in IT or computer science and about six years of related experience in international settings, with fluency in English and Urdu.