IT Support Specialist

GlobalProcure; Gujrat; On-site; PKR 3,381,000 - 4,050,000; Full time

Benefits offered by this job

Competitive salary

Career growth

IT training opportunities

Job summary

GlobalProcure in Gujrat, Pakistan, is seeking an IT Support Specialist to provide technical assistance to clients and keep computer systems running smoothly.

You will diagnose hardware and software issues, install and configure systems, and collaborate with the IT team. The role emphasizes troubleshooting, strong communication, and customer service.

Qualifications

• Bachelor's degree is required.
• Experience as an IT Support Specialist or similar role.
• Strong knowledge of Windows OS, networking, and desktop applications.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain computer systems and peripherals.
• Troubleshoot network connectivity problems.
• Monitor system performance and identify potential issues.
• Maintain accurate records of support tickets and resolutions.
• Collaborate with other IT team members to resolve complex problems.
• Stay up-to-date with the latest technology trends and advancements.

Skills

Windows OS

Networking

Desktop applications

Problem-solving

Communication

Teamwork

Education

Bachelor's degree in Computer Science or related field

Tools

Printers

Routers

Switches

Job description

Computer Support Specialists vacancy in Gujrat Pakistan

IT Support Specialist

We are seeking a skilled and dedicated IT Support Specialist to join our team in Gujrat. As an IT Support Specialist, you will be responsible for providing technical support to our clients and ensuring the smooth operation of their computer systems. This is a great opportunity for someone who is passionate about technology and enjoys troubleshooting and problem-solving.

Responsibilities

• Provide technical support to clients via phone, email, or in person
• Diagnose and resolve hardware and software issues
• Install, configure, and maintain computer systems and peripherals
• Troubleshoot network connectivity problems
• Monitor system performance and identify potential issues
• Maintain accurate records of support tickets and resolutions
• Collaborate with other IT team members to resolve complex problems
• Stay up-to-date with the latest technology trends and advancements

Requirements

• Bachelor's degree in Computer Science or related field
• Proven work experience as an IT Support Specialist or similar role
• Strong knowledge of Windows operating systems, networking, and desktop applications
• Knowledge of hardware components such as printers, routers, and switches
• Excellent problem-solving skills with the ability to troubleshoot complex issues
• Good communication skills with the ability to explain technical concepts to non-technical individuals
• Ability to work independently as well as part of a team
• Customer-oriented mindset with a strong focus on providing excellent service

Benefits

• Competitive salary of 1200$
• Opportunity for career growth within a growing company
• Training opportunities to enhance skills and knowledge in the field of IT support

If you are a tech-savvy individual who enjoys helping others solve technical problems, then we want to hear from you!

Please note that this job does not include accommodation or visa sponsorship.