Entry-Level Computer Support Specialist

MasterFix Solutions; Gujrat; On-site; PKR 3,399,000 - 4,635,000; Full time

Job summary

MasterFix Solutions in Gujrat, Pakistan is seeking an entry-level Computer Support Specialist to join the team. You will provide technical assistance to clients, troubleshoot hardware and software issues, and maintain accurate records of all support interactions.

This role is ideal for recent graduates or those starting a career in computer support, offering hands-on practice, exposure to a variety of technologies, and a collaborative team environment with growth opportunities.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Excellent problem-solving skills with attention to detail.
• Strong communication skills and ability to explain technical concepts in simple terms.
• Knowledge of computer hardware, software, operating systems, and network troubleshooting.
• Ability to work independently as well as part of a team.

Responsibilities

• Respond to client inquiries and provide technical support via phone, email, or in person.
• Troubleshoot hardware and software issues and provide solutions in a timely manner.
• Install and configure computer systems, peripherals, and other equipment.
• Document all support interactions and maintain accurate records
• Collaborate with team members to resolve complex technical problems.
• Keep up-to-date with industry advancements and recommend new technologies to improve efficiency.

Skills

Problem solving

Communication

Independent work

Teamwork

Education

Bachelor's degree in Computer Science

Job description

Computer Support Specialists vacancy in Gujrat Pakistan

Entry-Level Computer Support Specialist

We are seeking a motivated and detail-oriented individual to join our team as an Entry-Level Computer Support Specialist. This is an excellent opportunity for a recent graduate or someone looking to start their career in the field of computer support. As an Entry-Level Computer Support Specialist, you will be responsible for providing technical assistance and support to our clients, troubleshooting hardware and software issues, and maintaining accurate records of all support interactions.

Responsibilities:

• Respond to client inquiries and provide technical support via phone, email, or in person
• Troubleshoot hardware and software issues and provide solutions in a timely manner
• Install and configure computer systems, peripherals, and other equipment
• Document all support interactions and maintain accurate records
• Collaborate with team members to resolve complex technical problems
• Keep up-to-date with industry advancements and recommend new technologies to improve efficiency

Requirements:

• Bachelor's degree in Computer Science or related field
• Excellent problem-solving skills with attention to detail
• Strong communication skills and ability to explain technical concepts in simple terms
• Knowledge of computer hardware, software, operating systems, and network troubleshooting
• Ability to work independently as well as part of a team

Location: Gujrat, India (visa sponsorship available)

Salary: $1100 per month (negotiable based on experience)

At our company, we value diversity and believe that people from all backgrounds bring unique perspectives that enhance our team. We encourage individuals from underrepresented groups to apply. If you are passionate about technology and enjoy helping others solve technical issues, we would love to hear from you!