IT Engineer - Karachi

Steps Ahead Pvt Ltd; Karachi Division; On-site; PKR 900,000 - 1,300,000; Full time

Job summary

Steps Ahead Pvt Ltd is seeking an IT Engineer to manage Windows and Linux servers on a Sangfor HCI stack. The role covers end-to-end administration, security, and performance of virtual servers and the underlying IT environment.

The ideal candidate will have 2–4 years of relevant experience, hands-on Sangfor HCI knowledge, and strong expertise in server security, patching, monitoring, and troubleshooting.

Qualifications

• Bachelor's degree in Computer Science, IT, or a related field.
• 2–4 years of experience in Windows and Linux server administration.
• Hands-on experience with Sangfor HCI and managing virtual machines.
• Strong knowledge of Windows Server and Linux operating systems, security, patching, monitoring, and troubleshooting.

Responsibilities

• Install, configure, and administer Windows and Linux servers/VMs on Sangfor HCI.
• Manage lifecycle of virtual machines: provisioning, configuration, maintenance and decommissioning.
• Configure OS and server roles according to business needs.
• Implement server security, hardening, access controls, and best practices.
• Manage OS patching, updates, upgrades, and security fixes.
• Monitor server/VM performance, availability, capacity and resource utilization.
• Troubleshoot server, OS, VM, and application issues.
• Maintain backups and restore processes; document changes and incidents.
• Coordinate with IT teams and vendors; ensure policy compliance.

Skills

Windows/Linux admin

Sangfor HCI

VM management

Server security

Patch management

Backup & recovery

Monitoring & troubleshooting

Microsoft 365

Networking basics

Education

Bachelor's degree in Computer Science/IT or related field

Tools

Sangfor HCI

Job description

Job Description – IT Engineer

Position: IT Engineer
Location:Karachi -Factory

Job Summary

We are looking for an experienced IT Engineer to manage and administer Windows and Linux servers hosted on a Sangfor HCI environment. The successful candidate will be responsible for the end-to-end administration, maintenance, security, and performance of virtual servers/VMs and the underlying IT environment.

Key Responsibilities

• Perform installation, configuration, and administration of Windows and Linux servers/VMs hosted on the Sangfor HCI environment.
• Manage the complete lifecycle of virtual machines (VMs), including provisioning, configuration, maintenance, and decommissioning.
• Configure and manage operating systems and server roles according to business requirements.
• Implement and maintain server security, hardening, access controls, and security best practices.
• Manage OS patching, updates, upgrades, and security fixes.
• Monitor server/VM performance, availability, capacity, and resource utilization.
• Troubleshoot and resolve server, OS, VM, and application-related issues.
• Manage and monitor server backups, restore processes, and backup-related activities.
• Perform routine server maintenance, health checks, and general administration.
• Maintain proper documentation of server configurations, changes, incidents, and IT infrastructure.
• Coordinate with internal IT teams and vendors for infrastructure-related issues and technical support.
• Ensure server availability, reliability, and compliance with organizational IT policies.

Required Skills & Experience

• Bachelor's degree in Computer Science, IT, or a related field.
• Having atleast 2 to 4 years of experience.
• Relevant experience in Windows and Linux server administration.
• Hands-on experience managing virtual servers/VMs in an HCI environment, preferably Sangfor HCI.
• Strong knowledge of Windows Server and Linux operating systems.
• Experience in server security, hardening, patch management, monitoring, and troubleshooting.
• Good understanding of virtualization and server infrastructure.
• Experience with backup and recovery solutions.
• Good analytical and problem-solving skills.

Preferred / Added Advantage

• Knowledge and practical experience with Microsoft 365.
• Knowledge of networking concepts, including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
• Experience with network and infrastructure troubleshooting.
• Relevant IT certifications such as Microsoft, Linux, CCNA, or virtualization/HCI certifications would be an advantage.

Key Competencies

• Strong troubleshooting and problem-solving skills
• Good communication and coordination skills
• Ability to work independently and as part of a team
• Strong attention to detail
• Ability to manage multiple IT infrastructure tasks and prioritize critical issues
• Proactive approach to system availability, security, and performance