IT&Data Product Analyst SCP

Infosys; Hyderabad City Taluka; On-site; PKR 1,200,000 - 2,100,000; Full time

Job summary

Infosys in Hyderabad is seeking an IT & Data Product Analyst - Supply Chain to turn stakeholder needs into prioritized product outcomes. You will gather requirements, analyse data, refine acceptance criteria and support risk management.

You will work with Supply Chain users, product management, data teams and developers to maximise value, adoption and performance of supply chain digital solutions, ensuring delivery readiness and continuous improvement across the product landscape.

Qualifications

• Strong business analysis and requirements-engineering skills.
• Good understanding of end-to-end Supply Chain processes and the role of digital products.
• Ability to analyse data, identify patterns and translate findings into actionable business insights.
• Experience with backlog refinement, prioritisation, functional validation and user acceptance testing.
• Ability to map processes, clarify business rules and structure complex information.
• Excellent stakeholder communication, workshop facilitation and relationship-management skills.

Responsibilities

• Understand end-user needs and translate them into business outcomes.
• Collaborate with Product Owner to gather, structure, validate and prioritise requirements.
• Communicate product vision and align stakeholders across functions.
• Collect, validate and analyse data to inform product decisions.
• Support delivery teams through design, build and configuration; define test scenarios and support UAT.
• Identify risks, dependencies and manage change across Supply Chain initiatives.
• Analyse product performance and drive continuous improvement across the Supply Chain product landscape.

Skills

Business analysis

Requirements gathering

Backlog refinement

Stakeholder communication

Data-driven decision making

Education

Bachelor's or Master's in Supply Chain/IT/Data

Tools

Logility

JDA Supply Chain Planning

Job description

Roles and Responsibilities

• 1. End-user understanding and business analysis
  • Build a strong understanding of Supply Chain processes, user journeys, pain points and expected business outcomes.
  • Engage end users and business stakeholders through interviews, workshops, observations and feedback sessions.
• 2. Requirement gathering, refinement and prioritisation
  • Collaborate with the Product Owner to gather, structure, validate and prioritise requirements.
  • Create and maintain product requirements, user stories, functional specifications and supporting documentation.
  • Support backlog refinement by clarifying scope, assumptions, dependencies, constraints and expected outcomes.
• 3. Product communication and stakeholder alignment
  • Help the Product Owner communicate the product vision, business needs, priorities and expected benefits in language understood by all stakeholders.
  • Act as a bridge between Supply Chain users, product management, solution architects, data teams, developers, testers and delivery partners.
  • Prepare clear materials for decision-making, refinement sessions, governance forums, demonstrations and user engagement.
• 4. Data analysis and insight generation
  • Collect, validate and analyse relevant product, process and user data to support product decisions.
  • Identify patterns, trends, correlations, exceptions and root causes that can inform product strategy and prioritisation.
• 5. Delivery, testing and release readiness
  • Support delivery teams throughout solution design, build and configuration by clarifying requirements and expected outcomes.
  • Collaborate with testing and business teams to define test scenarios and support functional validation and user acceptance testing.
  • Validate delivered functionality against agreed requirements and acceptance criteria.
• 6. Risk, dependency and change management
  • Support the Product Owner in identifying, assessing and mitigating risks that may affect product success.
  • Identify dependencies across Supply Chain processes, data, integrations, systems and delivery teams.
  • Maintain visibility of assumptions, constraints, issues and decisions affecting requirements or product outcomes.
• 7. Product performance and continuous improvement
  • Analyse product effectiveness, usage, adoption, user satisfaction and business outcomes.
  • Identify improvement opportunities and recommend actions to enhance product value, usability, effectiveness and profitability

Additional Responsibilities

• Key working relationships
  • Product Owner and Product Manager.
  • Supply Chain business stakeholders, process owners, key users and end users.
  • Solution Architects, Data and Integration teams, developers, configurators and testers.
  • Enterprise Architecture, platform, security and infrastructure teams.
  • Delivery leads, change teams and external implementation partners.

Technical Requirements

• Must have
  • Strong business analysis and requirements-engineering skills, including user stories and acceptance criteria.
  • Good understanding of end-to-end Supply Chain processes and the role of digital products in supporting them.
  • Ability to analyse data, identify patterns and translate findings into actionable business insights.
  • Experience with backlog refinement, prioritisation, functional validation and user acceptance testing.
  • Ability to map processes, clarify business rules and structure complex information.
  • Excellent stakeholder communication, workshop facilitation and relationship-management skills.
  • Ability to communicate effectively with business, product, architecture, data and technical delivery teams.
  • Strong problem-solving, critical-thinking and attention-to-detail capabilities.
  • Collaborative, user-centric, value-oriented and continuous-improvement mindset.
  • Ability to work effectively in a complex, multi-team and multi-vendor environment.
• Good to have
  • Experience with Agile product management and delivery practices.
  • Knowledge of Supply Chain Planning, Logistics, Manufacturing, Customer Service, Quality or Procurement processes.
  • Experience with analytics, reporting or visualisation tools and common data concepts.
  • Familiarity with enterprise platforms, APIs, integrations and master-data concepts.
  • Experience supporting product adoption, change management or business readiness.
• Bachelor's or Master's degree in Supply Chain, Business, IT, Data, Engineering or a related field.
• 5+ years in product analysis, business analysis, Supply Chain digital solutions or enterprise delivery.
• Proven experience translating stakeholder needs into clear requirements and supporting product delivery in a complex organisation.
• Relevant business analysis, Agile, product management, data analytics or Supply Chain certification is an advantage.

Job Description

The IT & Data Product Analyst - Supply Chain understands end-user and business needs and supports the Product Owner in turning the product vision into practical, prioritised and measurable product outcomes. The role connects Supply Chain stakeholders with product and delivery teams by gathering and structuring requirements, analysing data, refining acceptance criteria, supporting risk management and monitoring product performance. It helps maximise value creation, user adoption, product effectiveness and continuous improvement across the Supply Chain product landscape. Clear business requirements, evidence-based prioritisation, shared understanding between stakeholders and delivery teams, and continuous improvement of Supply Chain products based on user feedback and performance insights.

Skills

Technology->Digital Supply Chain->Supply Chain Planning - Logility, Technology->Supply Chain Management->JDA Supply Chain Planning