IT&Data Product Analyst P2P

Infosys; Hyderabad City Taluka; On-site; PKR 1,800,000 - 3,200,000; Full time

Job summary

Infosys is seeking an IT Product Analyst for Procure-to-Pay, focusing on SAP ECC/S4HANA and Coupa platforms to optimize procurement and accounts payable processes.

The role interfaces with Procurement, Finance, and IT to ensure system capabilities align with business needs, while driving efficiency and user experience across a global environment.

Qualifications

• Total 10+ years in product analysis/BA roles.

Responsibilities

• Own and manage P2P product backlog per business priorities.
• Ensure stability, performance, and improvement of P2P solutions.
• Translate business requirements into functional specs for IT.
• Support lifecycle management: enhancements, releases, decommissioning.
• Act as IT contact for Procurement and Finance stakeholders.
• Coordinate incident, change, and problem management (ITSM).
• Contribute to testing cycles (SIT/UAT) and proper documentation.
• Identify automation opportunities within P2P processes.

Skills

Product Analysis

English fluency

Cross-functional collaboration

Education

Bachelors in Eng/IT/Business

Tools

SAP ECC/S4HANA

MM/FI

Coupa

ServiceNow

Power BI

SAP BW

Middleware

Mulesoft

JIRA/Azure DevOps

Microsoft Teams

Job description

Roles and Responsibilities

Product & Service Management

• Own and manage the P2P product backlog in line with business priorities
• Ensure stability, performance, and continuous improvement of P2P solutions
• Support product lifecycle management (enhancements, releases, decommissioning)
• Drive adoption of standard/global solutions across markets

Business Partnership

• Act as the primary IT contact for Procurement and Finance stakeholders
• Translate business requirements into functional specifications
• Challenge and standardize processes across entities

Application Support & Operations

• Manage incident, problem, and change processes (ITSM framework)
• Ensure SLA adherence and service quality
• Coordinate support activities with internal teams and external partners

Continuous Improvement & Transformation

• Identify automation opportunities (e.g., invoice processing, approvals)
• Support digital transformation initiatives in P2P
• Drive data quality and process standardization

Project Delivery

• Support delivery of P2P-related projects and enhancements
• Participate in testing cycles (SIT, UAT)
• Ensure proper documentation and knowledge transfer

  Scope

  • Domain: Procure-to-Pay (Sourcing, Purchasing, Invoice Management, Payments)
  • Geographical Scope: Global

  Tools & Technologies

  • SAP ECC / SAP S/4HANA
    • o MM (Materials Management)
    • o FI (Accounts Payable)
    • o Integration with procurement and finance processes
  • Coupa
    • o Source-to-Contract (S2C)
    • o Procure-to-Pay (P2P)
    • o Supplier management & invoicing
  • Supporting Tools[PC2.1][SK2.2]
    • o Service Management: ServiceNow
    • o Data & Reporting: Power BI, SAP BW
    • o Integration: Middleware (e.g., Mulesoft, SAP PI/PO)
    • o Collaboration: Microsoft Teams, Azure DevOps / JIRA (for backlog management)

  Additional Responsibilities

  • Desired 10 years of total experience with
    • a. 3-5 years' experience in Product Analysis/Business Analysis roles
    • b. At least 5 years' experience in SAP MM/FI or Coupa
  • Bachelor's degree in engineering, Information Technology, Business, or related field
  • Strong understanding of Order-to-Invoice business processes
  • Worked in Global FMCG company

  Technical Requirements

  • Must Have
    • You are experienced in working in product-oriented environment
    • You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies)
    • You have experience working with Business on new IT solution designs, including technologies research on the market,
    • You have strong understanding of P2P processes and data
    • You are accountable, proactive, able to adapt to change and think out-of-the-box
    • You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders
    • You are fluent in English (spoken and written)

  Job Description

  The IT Product Analyst - Procure to Pay (P2P) is responsible for supporting, enhancing, and delivering digital solutions across the end-to-end P2P process. The role ensures optimal performance and continuous improvement of procurement and accounts payable systems, with a strong focus on SAP (ECC/S4) and Coupa platforms.

  This role acts as a key interface between Business (Procurement, Finance, Operations) and IT, ensuring alignment of system capabilities with business needs, while driving efficiency, compliance, and user experience

  Skills

  Domain->Supply Chain Management->Procure-to-Pay, Domain->Sourcing & Procurement->Procurement, Spend Analysis, Vendor Management