ISO 9001 Quality Lead - QMS & Continuous Improvement

Translation Empire PK; Saddar; On-site; PKR 600,000 - 900,000; Full time

Job summary

Translation Empire PK is seeking a Quality Management professional to develop and maintain ISO 9001 compliant systems. You will lead audits, drive continuous improvement, and coordinate cross-functional quality initiatives across the organization.

The role requires 2+ years in quality management, a relevant degree, and strong analytical and communication skills. This is an office-based position in Rawalpindi with responsibilities to ensure service quality and regulatory alignment.

Qualifications

• Minimum 2 years of proven experience in quality management.
• Bachelor’s degree in quality management, business administration, or related field.
• Certification in Quality Management (e.g., ISO 9001 Lead Auditor) desirable.
• Experience implementing and maintaining ISO 9001 QMS.
• Strong understanding of quality principles and methodologies.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work collaboratively and influence cross-functional teams.

Responsibilities

• Develop and implement the ISO 9001 Quality Management System.
• Review and update quality policies, procedures, and documentation.
• Lead the implementation and maintenance of ISO 9001 QMS.
• Oversee QA processes to ensure service consistency and quality benchmarks.
• Develop and monitor KPIs related to quality and report to management.
• Drive continuous improvement and identify process efficiency gains.
• Propose and implement improvements based on data analysis.
• Plan and conduct regular internal audits for ISO 9001 compliance.
• Collaborate with department heads to address non-conformities from audits.
• Work with departments to update and revise documents as needed.
• Coordinate external audits by certification bodies and regulatory agencies.
• Ensure readiness for external assessments and certifications.

Skills

Quality management

Communication

Analytical skills

Cross-functional collaboration

Education

Bachelor’s degree in quality management or related field

Job description

Translation Empire PK is seeking a Quality Management professional to develop and maintain ISO 9001 compliant systems. You will lead audits, drive continuous improvement, and coordinate cross-functional quality initiatives across the organization.

The role requires 2+ years in quality management, a relevant degree, and strong analytical and communication skills. This is an office-based position in Rawalpindi with responsibilities to ensure service quality and regulatory alignment.