Inpatient Front Desk & Patient Services Coordinator

aku; Pakistan; On-site; PKR 350,000 - 520,000; Full time

Job summary

Aga Khan University Hospital in Karachi seeks a Receptionist for Inpatient Services to manage front desk tasks, handle calls, schedule appointments, and assist patients and visitors with courtesy and clarity.

The ideal candidate holds a Bachelor's degree, has at least one year of front-office experience, and is fluent in English and Urdu. Proficiency in basic computer skills and the ability to work shifts are required.

Qualifications

• Bachelor's degree required.
• Minimum 1 year of front office experience.
• Good written and verbal communication in English and Urdu.
• Ability to prioritize and coordinate multiple tasks.
• Basic computer knowledge and its applications.

Responsibilities

• Provide administrative services including handling phone calls and scheduling appointments.
• Charge services to patient bill.
• Facilitate patients/relatives/visitors as required.
• Convey patient-related problems to supervisor.
• Participate in departmental quality initiatives and projects.

Skills

Front desk experience

English language

Urdu language

Multitasking

Computer basics

Education

Bachelor's degree

Tools

MS Office

Job description

Aga Khan University Hospital in Karachi seeks a Receptionist for Inpatient Services to manage front desk tasks, handle calls, schedule appointments, and assist patients and visitors with courtesy and clarity.

The ideal candidate holds a Bachelor's degree, has at least one year of front-office experience, and is fluent in English and Urdu. Proficiency in basic computer skills and the ability to work shifts are required.