High-Impact Outbound Verification & Transfer Specialist

Touchstonejobs; Saddar; On-site; PKR 446,000 - 781,000; Full time

Benefits offered by this job

Medical Insurance

Training Programs

Lucrative Bonus

Job summary

Touchstonejobs in Saddar, Pakistan seeks an Outbound Verification and Transfer Associate to drive customer interactions, verify basic information, and route calls to the right teams. The role is fast-paced, targets-driven, and relies on CRM systems to manage high volumes efficiently.

You will perform high-volume outbound calls, verify data, transfer calls professionally, and maintain strict adherence to procedures while meeting daily and monthly targets.

Qualifications

• Clear, professional verbal communication with an American accent.
• Proven ability to meet and exceed performance metrics in a goal-oriented environment.
• Experience using CRM systems to manage data and calls.

Responsibilities

• Outbound calls to customers and prospects to verify information.
• Perform basic verification checks and transfer calls to the appropriate internal teams.
• Navigate and update the CRM with accurate contact data during and after calls.

Skills

Communication

Target-driven mindset

Multi-tasking

Detail orientation

Tools

Salesforce

HubSpot

Job description

Touchstonejobs in Saddar, Pakistan seeks an Outbound Verification and Transfer Associate to drive customer interactions, verify basic information, and route calls to the right teams. The role is fast-paced, targets-driven, and relies on CRM systems to manage high volumes efficiently.

You will perform high-volume outbound calls, verify data, transfer calls professionally, and maintain strict adherence to procedures while meeting daily and monthly targets.