Closers/Self Verifiers

Bali Tech; Saddar; On-site; PKR 446,000 - 670,000; Full time

Benefits offered by this job

Incentive Bonus

Leaves

Medical

Transport

Job summary

Bali Tech is hiring Verifier/Self Verifiers for its full-time team in Rawalpindi. This on-site role involves communicating with clients to verify information and complete verification tasks accurately and professionally.

Experienced candidates and fresh applicants with strong English communication are encouraged to apply. In this client-facing BPO position, you will follow established procedures, maintain clear conversations, and ensure verification records are complete.

Qualifications

• Strong spoken English with clear communication.
• Active listening and careful note-taking.
• Basic computer skills and data entry.
• Professional demeanor and reliability.

Responsibilities

• Contact clients to verify information using approved processes.
• Communicate confidently in English and ask clear follow-up questions.
• Record call outcomes and update verification records accurately.
• Follow call guidelines, privacy requirements, and quality standards.
• Manage verification tasks efficiently and raise discrepancies when needed.
• Maintain a courteous, professional manner with every interaction.

Job description

Job Description

Bali Tech is hiring Verifier/Self Verifiers for its full-time team in Rawalpindi. The role involves communicating with clients to verify information and complete assigned verification tasks accurately and professionally. We welcome experienced candidates as well as fresh applicants who demonstrate strong English communication skills and a professional approach.

In this client-facing BPO role, you will follow established procedures, maintain clear and respectful conversations, and ensure verification records are complete. You will work with the team to meet quality expectations and handle sensitive information responsibly.

• Contact clients to confirm and verify relevant details using approved processes.
• Communicate confidently in English, listen carefully, and ask clear follow-up questions.
• Record call outcomes and update verification information accurately.
• Follow call guidelines, privacy requirements, and quality standards.
• Manage assigned verification tasks efficiently and raise discrepancies or issues to the appropriate team member.
• Maintain a courteous, professional manner throughout each interaction.

This is an on-site opportunity based in Rawalpindi. Candidates should be dependable, attentive to detail, and comfortable working in a team-oriented call center environment.

Job Specification

• Strong spoken English and clear, professional communication.
• Confident telephone manner and ability to engage clients respectfully.
• Active listening, accurate note-taking, and attention to detail.
• Ability to ask relevant questions and verify information consistently.
• Basic computer skills, including entering and updating records.
• Good organization and ability to manage assigned tasks within expected timelines.
• Professional attitude, reliability, and willingness to follow procedures.
• Ability to protect confidential information and raise discrepancies appropriately.
• Previous BPO, call center, customer service, or verification experience is an advantage; fresh candidates with excellent communication skills are also encouraged.

Job Rewards and Benefits

• Incentive Bonus
• Leaves
• Medical
• Transport