Head of Training

Thornton Tomasetti; Landhi Town; Vor Ort; PKR 900.000 - 1.300.000; Vollzeit

Zusammenfassung

Abbott in Karachi, Pakistan is seeking a Training Manager to lead the design and execution of commercial training, building capabilities across onboarding, product knowledge, selling skills, and field coaching to drive performance.

The role covers annual training planning, launch readiness for new products, KPI evaluation, and collaboration with Medical and Marketing to update manuals and ensure SumTotal content is current.

Qualifikationen

• Knowledge of basic medical and product profiles and their competitive edge.
• Selling skills and customer handling with social styles.
• Five years of field sales management experience.
• Five years of experience as Training Manager.
• Experience with CRM systems and eLearning platforms.

Aufgaben

• Contribute to selection of new hires on trainability and selling aptitude.
• Train new hires on medical background, product profiles, and selling skills.
• Arrange onboarding on SFA, policies, EHS, and distribution for readiness.
• Own the annual commercial capability plan aligned with business priorities.
• Develop and implement capability-building initiatives for sales teams and managers.
• Monitor training effectiveness and update programs based on KPIs.

Kenntnisse

Selling skills

Sales management

Training management

CRM exposure

eLearning platforms

Medical knowledge

Ausbildung

BSc / MSc / Pharm-D / MBA or other relevant postgraduate qualifications

Certifications in Learning & Development / Coaching / Sales Management

Tools

SumTotal

Veeva

CRM systems

Jobbeschreibung

JOB DESCRIPTION

Job Summary:

Train sales forces for accomplishment of their sales/field functions effectively. Lead the development and execution of the commercial training and capability strategy for EPD Pakistan aligned with business priorities and the regional training agenda. Build capabilities through onboarding, product and disease knowledge, selling skills, field coaching, leadership development, and launch readiness programs while evaluating learning effectiveness through agreed performance indicators.

Principal Duties

• Contribute to selection of new hires on trainability, selling aptitude, and core competencies on assigned products.
• Ensure training of new hires by imparting training on medical background, product profile, competition, and selling skills through sales trainers and self.
• Arrange orientation for new hires on SFA, AER, policies/benefits, COBC, distribution, EHS, office procedures, and BTB/BTW to ensure effective onboarding and readiness for field responsibilities.
• Organize and arrange mandatory training for new HOS, RSM/TFLM on reallocated products (if any), job orientation, recruitment & selection, coaching/counselling skills, and other identified training needs.
• Own and execute the annual commercial capability plan aligned with Pakistan's business priorities and the regional training agenda.
• Prepare and publicise the annual training calendar and ensure complete and timely accomplishment of all training schedules.
• Lead the development and implementation of capability‑building initiatives for sales teams and people managers, including field coaching, leadership development, and effective application of learning in the field.
• Assess sales forces on SFA KPIs, identify capability gaps, and develop action plans and targeted training interventions to improve individual and team performance.
• Arrange training sessions to update and refresh product and disease knowledge of the sales force through face‑to‑face and eLearning platforms (SumTotal).
• Arrange and impart refresher training to identified TMs, RSMs, KAMs, TTMs, and TFLMs based on business requirements and identified development needs.
• Develop and oversee launch readiness plans for new product introductions, including training curricula, product manuals, knowledge assessments, certification requirements, and field‑force preparedness.
• Develop training manuals for NPIs in collaboration with Medical and Marketing and ensure approval through Veeva.
• Ensure upload of manuals for the entire product portfolio on SumTotal.
• Ensure upload of quizzes for all portfolios on SumTotal to assess and update product knowledge and selling skills.
• Generate and share quiz performance reports with respective HoS, HoT, and DOS to support capability development and performance improvement.
• Manage the user database on SumTotal and provide oversight of learning management system utilisation and effectiveness.
• Monitor and evaluate training effectiveness through onboarding readiness, proficiency improvement, coaching quality, field application of learning, and closure of identified capability gaps.
• Lead, manage, and develop the training team through objective setting, performance management, coaching, development planning, and succession planning for all direct reports.
• Prepare and manage the annual training budget and oversee relationships with external training vendors and learning partners.
• Ensure governance, approval, compliance, and version control of all training materials, manuals, assessments, and learning content.
• Follow up and ensure timely completion of all Global Initiatives and Projects.

Knowledge & Experience

• Knowledge of basic medical and product profile & their competitive edge.
• Selling skills, customer handling with social styles.
• Experience of field sales management of at least five years.
• Experience as Training Manager at least five years.
• Exposure to CRM systems and eLearning platforms.

Minimum Qualifications

• BSc / MSc / Pharm-D MBA or other relevant postgraduate qualifications will be an added advantage.
• Professional certifications in Learning & Development, Coaching, Sales Management or Commercial Excellence will be considered an advantage.

Base Pay

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

Job Family

Administrative Support

Division

EPD Established Pharma

Location

Pakistan > Karachi : Opp: Radio Pakistan Transmission, Hyderabad Road, Landhi

Work Shift

Standard

Travel

Yes, 20 % of the Time

Medical Surveillance

Not Applicable

Significant Work Activities

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott Overview

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.

We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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