Head of Quality Assurance

NextGENi - A DotZero Company; Karachi Division; Hybrid; PKR 1,800,000 - 2,400,000; Full time

Job summary

NextGENi in Karachi (Hybrid) is seeking a Head of Quality Assurance to lead and scale the QA function across multiple engineering teams. You will define the quality strategy, drive automation initiatives, and ensure quality is embedded throughout the SDLC to deliver reliable software.

The ideal candidate has 10–12 years in QA, proven team leadership, hands-on testing across manual and automation, API, regression and performance testing, and strong communication with clients and stakeholders.

Qualifications

• 10–12 years of Software Quality Assurance experience.
• Proven experience leading QA teams of 8+ engineers.
• Strong hands-on experience with manual testing and test automation.
• Expertise in API, regression and performance testing.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead and scale the QA function across multiple engineering teams.
• Define and execute the overall QA strategy, standards and best practices.
• Drive test automation initiatives to improve quality and release efficiency.
• Build, mentor, and manage a high-performing QA team.
• Collaborate with Engineering, Product and Delivery to embed quality.
• Communicate quality objectives and delivery progress to clients and stakeholders.
• Track quality metrics, identify risks, and implement process improvements.
• Evaluate and adopt modern QA tools and methodologies.

Skills

QA leadership

Test automation

Manual testing

API testing

Agile/Scrum

Stakeholder management

Education

Bachelor’s or Master’s in CS/Software Eng

ISTQB or QA certifications

Tools

AI-powered testing tools (Claude, ChatGPT, Copilot)

Job description

About NextGENi

NextGENi (Next Generation Innovations) is transforming how regional startups build their technology teams. We help ambitious founders build and manage their offshore technology teams at twice the speed and fraction of the cost. We have built tech teams for some of the leading startups in the region including Careem, Dubizzle, and Kavak. Our mission is to create exceptional tech teams while maintaining an unparalleled culture and the highest regard for professional principles.

Job Details

• Role: Head of Quality Assurance
• Location: Karachi (Hybrid)
• Type: Full-Time
• Experience Range: 10-12 Years

About The Role

We are seeking an experienced Head of Quality Assurance to lead and scale the QA function across multiple engineering teams. In this role, you will define the organization’s quality strategy, drive automation initiatives, and ensure quality is embedded throughout the software development lifecycle. Working closely with Engineering, Product, and customer stakeholders, you will deliver reliable, scalable, and high-quality software solutions. The ideal candidate has a strong background in modern quality engineering, proven experience leading QA teams, and the communication skills to effectively manage both internal and client-facing engagements while driving continuous improvement.

Responsibilities

• Lead and scale the Quality Assurance function across multiple engineering teams.
• Define and execute the overall QA strategy, standards and best practices.
• Drive test automation initiatives to improve software quality, test coverage and release efficiency.
• Build, mentor, and manage a high-performing QA team, fostering a culture of continuous improvement.
• Collaborate closely with Engineering, Product and Delivery teams to embed quality throughout the software development lifecycle.
• Partner with clients and internal stakeholders to communicate quality objectives, project progress and delivery expectations.
• Establish and track quality metrics, identify risks and implement process improvements to enhance product quality.
• Evaluate and adopt modern QA tools, frameworks and methodologies to continuously improve testing capabilities.

Key Requirements

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field (ISTQB or other QA certifications are a plus).
• 10-12 years of experience in Software Quality Assurance.
• Proven experience leading and mentoring QA teams of 8 engineers or more.
• Strong hands-on experience with manual testing, test automation frameworks, and modern quality engineering practices.
• Expertise in manual, automation, API, regression, performance testing.
• Experience working in Agile/Scrum environments and collaborating with cross-functional teams.
• Familiarity with AI-powered development and testing tools (e.g., Claude, ChatGPT, GitHub Copilot) to enhance QA processes and engineering productivity.
• Excellent communication and stakeholder management skills, with the ability to engage directly with clients.
• Strong analytical, problem-solving, and decision-making abilities.