Head QA - AI Native Pakistan

KnowledgeCity; Pakistan; On-site; PKR 5,000,000 - 8,000,000; Full time

Job summary

KnowledgeCity invites an accomplished Head QA to lead quality across our software products. You will own the QA Engineer agent, define quality gates, and drive automated testing strategies.

You will supervise testing activities, collaborate with engineering teams, and push continuous improvement across development cycles. The role demands senior expertise in test planning, automation, performance testing, API testing, and cross-functional leadership.

Qualifications

• 10+ years in Software Quality Assurance with test strategy and management.
• Expert in test planning, execution, and quality management.
• Hands-on performance and load testing using JMeter/LoadRunner.
• API testing with Postman, Swagger, RESTful APIs.
• Strong SQL skills and data analysis for quality gates.
• Experience with test automation architectures and Playwright.
• CI/CD integration knowledge, Bitbucket preferred.
• Proven bug tracking, triage, and reporting using JIRA.
• Experience designing scalable automated frameworks.
• Excellent English communication and cross-functional collaboration.

Responsibilities

• Define and enforce quality standards across all products.
• Establish automated quality gates for releases.
• Set test coverage requirements and testing strategy.
• Conduct quality audits and trend analysis across products.
• Train and improve the QA Engineer agent for test writing and defect detection.
• Develop testing templates and defect classification guidelines.
• Collaborate with Product Engineers on quality issues.
• Coordinate with Software Architects on code vs. test quality.
• Manage QA processes to drive continuous improvement.

Skills

QA strategy

Test planning

Test execution

Load testing

API testing

SQL querying

Test automation

CI/CD integration

Bug triage

Playwright

JIRA

QA tooling

English communication

Tools

JMeter

LoadRunner

Postman

Swagger

RESTful APIs

Git

Bitbucket

Playwright

Qase

GitHub Copilot

Cursor

Job description

We are hiring a Head QA who will ensure the products that ship to customers meet a high quality standard. Owns the QA Engineer agent the AI that writes test cases, executes tests, creates unit tests, performs regression testing, and validates that implementations meet acceptance criteria. Defines the quality gate standards that determine whether a release is ready. Does not test manually the QA Engineer agent does that.

Key Responsibilities

Quality Standards

Define and enforce quality standards across all products

Define the automated quality gate criteria for releases

Establish test coverage requirements and testing strategy

Conduct quality audits and trend analysis across products

Own the QA Engineer agent train and improve its skills to catch defects, write comprehensive tests, and validate requirements

Define testing templates, coverage requirements, and defect classification standards

Improve agent skills to reduce false positives and increase defect detection rates

Quality Governance

Resolve quality disputes and edge cases that the QA agent cannot handle

Collaborate with Product Engineers when quality issues require product decisions

Collaborate with Software Architect on code quality vs. test quality intersection

Requirements

10+ years of experience in Software Quality Assurance, with strong experience in test strategy, planning, execution, and quality management.

Advanced expertise in test strategy and planning, quality metrics, defect analysis, root cause investigation, regression testing, and exploratory testing.

Strong hands-on experience with performance and load testing using tools such as JMeter or LoadRunner.

Advanced knowledge of API testing using Postman, Swagger, and RESTful APIs.

Strong SQL/database knowledge, including SELECT, JOIN, GROUP BY, and other common database operations.

Proven experience in test documentation and test case design, preferably using Qase or similar test management tools.

Strong experience with bug identification, tracking, triage, and reporting, preferably using JIRA.

Advanced knowledge of test automation architecture and experience designing scalable automation frameworks.

Strong hands-on experience with Playwright or similar modern automation frameworks.

Experience integrating automated tests into CI/CD pipelines, preferably using Bitbucket.

Strong understanding of automated test execution, monitoring, and reporting.

Advanced proficiency with Git/version control.

Experience configuring and working with AI-powered QA/QA Engineer agents, including agent configuration and workflow integration.

Ability to assess AI agent quality, accuracy, reliability, and test outcomes.

Strong prompt engineering skills, particularly for QA and test automation use cases.

Experience with AI-powered development and testing tools such as GitHub Copilot, Cursor, Codex, or Antigravity is preferred.

Experience with Claude (Anthropic) is a strong plus.

Demonstrated experience in team management, technical mentoring, and coaching QA engineers.

Strong ability to optimize QA processes, improve testing efficiency, and drive continuous improvement.

Excellent quality reporting and stakeholder communication skills, with the ability to communicate technical findings clearly to both technical and non-technical stakeholders.

Strong experience working cross-functionally with Engineering, Product, Development, and other teams.

Advanced English communication skills, both written and spoken, are required.

Strong analytical, problem-solving, and decision-making skills with a proactive approach to identifying and preventing quality issues.