Global Export Sales Operations Lead

Recruit AI; Lahore; On-site; PKR 1,200,000 - 2,400,000; Full time

Job summary

Iqbal Group of Companies in Lahore seeks an Export Sales Operations Manager to lead export sales operations and ensure documentation accuracy. You will coordinate with customs authorities, manage inquiries, and drive timely payment follow-ups.

The role requires 3+ years in export sales, leadership of a 10-person team, and proficiency with CRM and customs software to maintain records and streamline processes. Strong communication with customers and internal teams is essential.

Qualifications

• 3+ years of experience in export sales or export operations.
• Experience leading a team (about 10 people) in a fast-paced environment.
• Proficiency with export documentation, CRM systems, and customs software.

Responsibilities

• Lead and supervise a team of 10 in export sales operations and documentation processes.
• Ensure compliance with customs regulations and export documentation requirements.
• Oversee preparation, verification, and timely submission of export documents to authorities.
• Manage customer interactions, respond to inquiries, and follow up on payments.
• Utilize customs compliance software and CRM tools to maintain accurate records.
• Coordinate with internal departments and external stakeholders to resolve shipment issues.
• Monitor and improve sales operations processes to meet goals and satisfaction metrics.
• Train and mentor team members on export docs and operations procedures.
• Identify risks in the export process and propose corrective actions.
• Prepare reports on export activities, documentation status, and performance.

Skills

Leadership

Export documentation

CRM management

Customer liaison

Communication

Team management

Tools

CRM software

Customs compliance software

Job description

Iqbal Group of Companies in Lahore seeks an Export Sales Operations Manager to lead export sales operations and ensure documentation accuracy. You will coordinate with customs authorities, manage inquiries, and drive timely payment follow-ups.

The role requires 3+ years in export sales, leadership of a 10-person team, and proficiency with CRM and customs software to maintain records and streamline processes. Strong communication with customers and internal teams is essential.