Founder-Facing Onboarding & Growth Executive

Metal Inc.; Lahore; Hybrid; PKR 5,571,030 - 11,142,061; Full time

Job summary

Metal Inc. is seeking an Account Executive in Lahore to ensure a world-class onboarding experience for customers. This role involves conducting demo calls, managing customer accounts, and collaborating with teams to improve product offerings.

Successful candidates will need strong communication skills, critical thinking abilities, and experience in customer-facing roles. Working in the North American timezones is expected, along with a drive to help customers succeed.

Qualifications

• Native-level spoken English; clear and confident with North American customers.
• Strong problem-solving and troubleshooting ability.
• Ownership mindset and passion for helping customers succeed.

Responsibilities

• Conduct high-impact, structured demo calls with prospective founders.
• Evaluate founder profiles and fundraising stages in real-time.
• Collaborate with the wider growth team to ensure qualified leads are transitioned seamlessly.

Skills

Comms Fluency

Critical Thinking

Drive / Internal Motivation

Culture Fit

Education

Experience in customer-facing roles

Job description

Metal Inc. is seeking an Account Executive in Lahore to ensure a world-class onboarding experience for customers. This role involves conducting demo calls, managing customer accounts, and collaborating with teams to improve product offerings.

Successful candidates will need strong communication skills, critical thinking abilities, and experience in customer-facing roles. Working in the North American timezones is expected, along with a drive to help customers succeed.