Fintech Product Lead - Transit Payments & Wallets

Creative Chaos; Karachi Division; On-site; PKR 1,800,000 - 3,200,000; Full time

Job summary

Creative Chaos is seeking an experienced Product Manager to own product execution across transit payments, airtime distribution, and digital wallet systems. This role blends product strategy, requirement definition, cross-functional coordination, and delivery oversight.

You will work closely with engineering, operations, telco partners, and transport authorities to ship reliable, scalable fintech products with API integrations and platform awareness.

Qualifications

• 4-7 years of product management, business analysis, or solution delivery experience.
• Experience in fintech, payments, telco, or mass transit systems.
• Strong understanding of transactional products: wallets, airtime/VAS, top-up systems, or payment integrations.
• Ability to translate client needs into functional and technical requirements.
• Comfortable working with APIs, system diagrams, and integration workflows.
• Strong communication skills and confidence in leading conversations with clients and engineering.

Responsibilities

• Lead discovery for new features, market requirements, and client-requested enhancements.
• Understand customer needs across mass transit, telco integrations, and payment workflows.
• Support the development of product vision, roadmap, and success metrics for your product area.
• Write clear, detailed requirements (BRDs, PRDs, user flows, technical requirement specs).
• Partner with engineering to define scope, estimate efforts, and plan sprints.
• Work with design teams to ensure user-centric flows across mobile, web, and agent applications.
• Track execution, manage releases, and ensure quality for mission-critical systems.
• Act as a product liaison for telcos, banks, and transport authorities.
• Lead requirement workshops, clarify functional needs, and coordinate technical integration details.
• Support client onboarding, UAT cycles, launch readiness, and post-launch optimizations.
• Collaborate with engineering on API orchestration, backend flows, and platform scalability.

Skills

Product management

Business analysis

Solution delivery

Fintech

Payments

APIs

Stakeholder management

Cross-functional leadership

Communication

Job description

Creative Chaos is seeking an experienced Product Manager to own product execution across transit payments, airtime distribution, and digital wallet systems. This role blends product strategy, requirement definition, cross-functional coordination, and delivery oversight.

You will work closely with engineering, operations, telco partners, and transport authorities to ship reliable, scalable fintech products with API integrations and platform awareness.