Field Support Officer

Jaffer Agro Services; Lahore; Presencial; PKR 1 200 000 - 1 800 000; Tempo integral

Resumo da oferta

Jaffer Agro Services is seeking a Field Support Officer in Pakistan to assist in installation, commissioning, and maintenance of drip irrigation systems across Lahore/Faisalabad. You will coordinate field resources, review designs, and ensure SOP compliance while maintaining project records and supporting after-sales service to farmers.

The role requires 1–2 years of HEIS project experience, basic mechanical/civil knowledge, strong coordination and communication skills, and willingness to travel

Qualificações

• Matric / FSc / Diploma in Mechanical or Civil Technology required.
• 1–2 years of HEIS Projects experience preferred.
• Location: Lahore or Faisalabad.

Responsabilidades

• Assist in planning and executing drip irrigation installation projects in coordination with Area Managers and Zonal Managers.
• Review approved designs and installation plans to understand project requirements.
• Coordinate field manpower, tools, and materials required for timely project completion.
• Ensure materials at project sites match the approved HEIS proposal.
• Support installation of head units and pipe networks according to layouts and SOPs.
• Coordinate with Design Engineers and Logistics for technical guidance and materials.
• Report site issues and obtain approvals before changes.
• Assist in project commissioning and train farmers/operators on system operation and maintenance.
• Attend to after-sales complaints, visit sites, and coordinate with local technicians for timely resolution.
• Maintain records of material movement, project expenses, site visits, maintenance, and replacements.
• Support contractor coordination and verification of work and bills for review by the manager.
• Identify opportunities to improve installation quality, system performance, and customer satisfaction.

Conhecimentos

Mech & Civil basics

Coordination skills

Adhere to designs/SOPs

Documentation skills

Problem solving

Field work

Willing to travel

Formação académica

Matric / F.Sc. / Diploma in Mechanical or Civil Technology

Descrição da oferta de emprego

Job Description:

Job Purpose

The Field Support Officer will support the installation, commissioning, and maintenance of drip irrigation systems, ensuring that field activities are carried out according to approved designs, project plans, and standard operating procedures (SOPs). The role also involves coordinating field resources, maintaining project records, and providing after-sales support to customers.

Key Responsibilities

• Assist in planning and executing drip irrigation installation projects in coordination with Area Managers and Zonal Managers.
• Review approved designs and installation plans to understand project requirements.
• Coordinate field manpower, tools, and materials required for timely project completion.
• Ensure that materials received at project sites are in good condition and match the approved HEIS proposal.
• Support installation of head units and pipe networks according to approved layouts and SOPs.
• Coordinate with Design Engineers and Logistics for technical guidance and additional material requirements.
• Report site-related issues and obtain the necessary approvals before implementing any design or procedural changes.
• Assist in project commissioning and train farmers or farm operators on system operation and maintenance.
• Attend to after-sales complaints, conduct site visits, and coordinate with local technicians for timely resolution.
• Maintain records of material movement, project expenses, site visits, maintenance, and replacement activities.
• Support contractor coordination and verification of work and bills for review by the relevant manager.
• Identify opportunities to improve installation quality, system performance, and customer satisfaction.

Required Skills & Competencies

• Basic knowledge of mechanical and civil works, pipe fitting, and plumbing.
• Good coordination, communication, and organizational skills.
• Ability to follow technical instructions, approved designs, and SOPs.
• Basic documentation and record-management skills.
• Problem-solving ability and a customer-focused approach.
• Ability to work in the field, coordinate with teams, and meet project deadlines.
• Willingness to travel to project sites as required.

Qualification: Matric / F.Sc. / Diploma in Mechanical or Civil Technology

Experience: 1–2 years of HEIS Projects

Location: Lahore or Faisalabad