Field Service Operations Manager - Cooling & HVAC
People Pro Consulting
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Job summary
People Pro Consulting is seeking a Service Operations Manager in Gujarat to lead service engineers, technicians and partners, ensuring timely service for residential cooling products. You will handle customer escalations and maintain strong relationships while coordinating with cross‑functional teams to improve field operations.
A B.Tech/B.E. and 7+ years in service operations are required, with a proven leadership track in consumer electronics or HVAC.
Responsibilities
- Lead & monitor service engineers, technicians, service partners.
- Handle customer escalations & maintain strong relationships with customers.
Education
Job description
People Pro Consulting is seeking a Service Operations Manager in Gujarat to lead service engineers, technicians and partners, ensuring timely service for residential cooling products. You will handle customer escalations and maintain strong relationships while coordinating with cross‑functional teams to improve field operations.
A B.Tech/B.E. and 7+ years in service operations are required, with a proven leadership track in consumer electronics or HVAC.
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