Facilities Team Lead (HVAC)

Murkez Technologies; Lahore Cant; Remote; PKR 22,118,000 - 33,177,000; Full time

Job summary

Murkez Technologies is seeking an experienced Facilities Team Lead to oversee Facilities & Maintenance for our QSR network across the United States. You will coordinate Inventory, Dispatch, Facilities, and Vendor Coordinators, ensuring SOP adherence and cross-functional reporting.

The ideal candidate has 4+ years in facilities or maintenance operations, hands-on HVAC experience, and strong English communication. Proficiency in Excel/Google Sheets and CMMS or vendor systems is a plus.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management or related field.
• 4+ years of experience in facilities, maintenance operations, or related field, including 1–2 years in a team lead role.
• Expert knowledge and work experience in HVAC systems.
• Strong command of English (written and verbal), with experience communicating with US-based stakeholders.
• Proficiency in Microsoft Excel and Google Sheets; experience with work-order/CMMS or vendor management systems is a plus.

Responsibilities

• Lead and supervise the Inventory, Dispatch, Facilities, and Vendor Coordinators as per SOPs.
• Oversee the full work order lifecycle and prioritization of requests; ensure timely closure with documentation.
• Oversee inventory management, cost control, vendor onboarding, and master vendor tracking.
• Identify inefficiencies and drive process improvements across SOP functions and reporting workflows.

Skills

Team leadership

Facilities operations

HVAC systems

English communication

Excel/Google Sheets

Vendor management

Education

Bachelor’s degree in Business Administration

Operations Management

Engineering or related field

Tools

CMMS

Microsoft Excel

Google Sheets

Job description

Lahore Cantt. G.P.O., Pakistan | Posted on 11/05/2026

We are an emerging business consulting company providing services to industry-leading clientele in North America, Europe, and the Middle East.

We have a multidisciplinary service portfolio catering to 19 clients across 3 continents including market leaders in the Telecom, Healthcare, Insurance, Energy, Food, and Real Estate industries.

Job Description

About the Role: Murkez Technologies is seeking an experienced and proactive Facilities Team Lead to oversee the Facilities & Maintenance support functions for QSR network across the United States. This role leads and coordinates the Inventory, Dispatch, Facilities, and Vendor Coordinators, ensuring consistent execution of the Facilities & Maintenance SOP, accurate cross-functional reporting, and seamless communication between Murkez's delivery team and U.S.-based Operations and Facilities leadership. The candidate should have experience working on HVAC systems.

Key Responsibilities

Team Leadership & Coordination

• Lead and supervise the Inventory, Dispatch, Facilities, and Vendor Coordinators, ensuring each function is executed per the defined SOP.
• Assign, guide, and review the daily work of all four coordinators; step in to close gaps in coverage or workload.
• Conduct regular check-ins to track individual and team performance against SOP objectives.
• Serve as the first point of escalation for the team before issues are raised to Facilities leadership.

Work Order & Dispatch Oversight

• Oversee the full work order lifecycle (New Reviewed Assigned In Progress OnHold Completed Closed) managed by the Dispatch Coordinator.
• Review prioritization of Emergency, High, Routine, and Preventive requests to ensure correct handling.
• Monitor open and overdue work orders and ensure timely closure with complete documentation.

Inventory & Cost Control Oversight

• Oversee parts ordering, replenishment, and inventory control managed by the Inventory Coordinator.
• Review reorder levels, stock-outs, emergency purchases, and excess/slow-moving inventory.
• Track cost-saving initiatives and ensure opportunities and achieved savings are reported.
• Oversee vendor selection, onboarding, documentation (W-9, COI, licenses/certifications), and system setup.
• Monitor vendor performance - response time, quality, pricing, reliability, and compliance- and address escalations.
• Ensure the master vendor tracker is kept current and document expirations are proactively managed.
• Oversee timesheet accuracy and timely submission across the Facilities & Maintenance team.
• Consolidate daily and weekly reporting from all four functions into a single, leadership-ready report.
• Maintain clear, professional communication with U.S.-based Operations and Facilities leadership. Escalate safety, food-safety, major equipment failure, or business-interruption issues immediately.
• Ensure all purchases, repairs, and vendor quotes follow the approved threshold structure(Facility Staff: $500 | RDOs: $1,500 | Director of Facilities: $3,000 | VPs/President: above$3,000 with Director alignment).
• Review and validate quotes and spend before escalating for higher-level approval where required.

Process Optimization

• Identify inefficiencies across the four SOP functions and recommend process improvements.
• Support the rollout of new tools and systems to strengthen inventory, dispatch, vendor, and reporting workflows.
• Standardize documentation and hand-off practices across coordinators.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Engineering or a related field.
• 4+ years of experience in facilities, maintenance operations, or a related field, including atleast 1-2 years in a team lead or supervisory capacity.
• Expert Knowledge and work experience in HVAC systems.
• Strong command of English (both written and verbal), with experience communicating with U.S.-based stakeholders.
• Proficiency in Microsoft Excel and Google Sheets; experience with work-order/CMMS or vendor management systems is a plus.
• Strong leadership, organization, and multi-tasking skills; able to manage multiple coordinators and workstreams simultaneously.
• Experience with inventory management, vendor coordination, or dispatch/work-ordersystems is preferred.