Executive Vice President – Technology and Transformation

The Citizen Foundation; Karachi Division; On-site; PKR 11,142,061 - 16,713,091; Full time

Job summary

The Citizen Foundation is seeking an experienced leader to drive enterprise-wide transformation aligned with its organizational strategy. This role focuses on redesigning operating models, enhancing IT infrastructure, and fostering a culture of data-driven decision-making.

The ideal candidate will lead strategic partnerships aimed at improving educational outcomes. Responsibilities also include deploying enterprise systems and managing an innovative team to leverage AI and technology in teaching and learning enhancements.

Responsibilities

• Own and drive TCF’s enterprise-wide transformation agenda aligned with organizational strategy.
• Ensure reliable, secure, and scalable IT infrastructure across all locations.
• Deploy and integrate enterprise systems and workflow automation solutions.

Job description

Enterprise Transformation & Operating Model

• Own and drive TCF’s enterprise-wide transformation agenda aligned with organizational strategy
• Redesign and digitalize operating models, workflows, and decision-making processes across functions and programs
• Partner with leadership across TCF to challenge and improve how work gets done, embedding a culture of data-driven decision-making and continuous improvement

Infrastructure & Connectivity

• Ensure reliable, secure, and scalable IT infrastructure across alllocations, with strong service delivery standards and performance accountability
• Lead the program to bring 80%+ schools online with sustainable deployment and support models
• Build and manage strategic partnerships with telecom providers and relevant government stakeholders to enable and scale school connectivity

Enterprise Systems, Data & Process Transformation

• Deploy and integrate enterprise systems (ERP, HR, CRM, Operations), generative and agentic AI, and workflow automation solutions as part of a cohesive, scalable architecture to drive improved visibility, efficiency and effectiveness across the organization
• Embed an AI-first culture across the organization through capability-building and fostering innovation, coupled with a focus on safety, data sovereignty and long-term sustainability
• Establish robust data governance and information security frameworks to ensure data integrity, accessibility, and protection

AI and Tech for Teaching and Learning Innovation

• Identify and solve practical, high-priority challenges faced by educators in TCF through the use of AI and EdTech enhancing teacher effectiveness and agency and improving learning outcomes
• Build and manage partnerships with global experts, while developing an internal team with progressively stronger capabilities to design, test, and scale solutions
• Lead an evidence-based approach to innovation - running real-world pilots, measuring impact, and scaling context relevant solutions that integrate effectively into TCF classrooms and workflows

Organizational Leadership, Governance & Performance

• Build and lead a high-performing technology and transformation organization that continuously learns, adapts, and responds effectively to evolving organizational needs
• Establish enterprise-wide governance frameworks for systems, data, and workflows, while defining and tracking KPIs linked to transformation outcomes, including system adoption, process efficiency, data-driven decision-making, and learning outcomes
• Ensure disciplined investment, value realization, and ROI from technology initiatives