Executive Customer Success Leader

NielsenIQ; Karachi Division; On-site; PKR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ is seeking a data-focused analyst in Karachi to partner with clients and deliver data-driven insights across sales and market trends.

You will compile, analyze, and interpret data, create client-ready reports and presentations, and support cross-functional teams to drive business outcomes. A strong background in analytics, Excel, and BI tools is required; Power BI and Tableau are a plus.

Qualifications

• University degree in Marketing, Mathematics, Statistics or other related fields is a must, preferred Postgraduate
• Knowledge of using advanced Excel, Powerpoint, Power BI or Tableau would be an advantage
• Strong analytical mind and excellent numerical skills
• Strong communication skills & visualization skills – interested in storytelling techniques

Responsibilities

• Summarize data in tables, charts, and graphs. Analyze and interpret sales, consumer, and market data to identify trends, opportunities, and business insights
• Conduct in-depth data analysis and translate findings into actionable recommendations that support client business objectives
• Set up, maintain, and refresh cyclical reports, dashboards, and analytical deliverables
• Draft reports and presentations (category overview as well as issue-based), building compelling stories, drawing conclusions, and proposing recommendations
• Develop and deliver high-quality presentations to effectively communicate insights, findings, and business implications to clients and internal stakeholders
• Review data for errors, inconsistencies, and quality issues to ensure accuracy and reliability of deliverables
• Use internal tools, methodologies, and data sources to support analysis and reporting requirements
• Prepare initial client correspondence and support day-to-day client communication
• Build and maintain strong client relationships by understanding business needs and providing analytical support and recommendations
• Attend and actively participate in client meetings, presentations, and business reviews conducted virtually or in person
• Present analytical findings and recommendations confidently, responding to client questions and providing relevant business context
• Discuss analysis design to best answer client questions with the Client Business Partner and clients, with the support of senior team members
• Monitor market, category, and consumer trends to provide value-added insights and support strategic decision-making
• Collaborate with cross-functional teams and manage internal stakeholders, including the Global Report Center Team, to ensure timely and high-quality project delivery
• Support client business reviews by preparing insightful reports, presentations, and performance summaries that demonstrate category and market performance
• Contribute ideas for process improvements, reporting enhancements, and innovative ways of delivering insights to clients

Skills

Excel

Data analysis

Client reporting

Education

Marketing/Mathematics/Statistics degree

Tools

Power BI

Tableau

Job description

NielsenIQ is seeking a data-focused analyst in Karachi to partner with clients and deliver data-driven insights across sales and market trends.

You will compile, analyze, and interpret data, create client-ready reports and presentations, and support cross-functional teams to drive business outcomes. A strong background in analytics, Excel, and BI tools is required; Power BI and Tableau are a plus.