Terms of Reference – Executive Associate
I. Position Information
- Position title: Executive Associate - HR & Governance
- Organisation: Aahung
- Reports to: Executive Director
- Works closely with: Organisational Management Team; Board Chair; Board HR Subcommittee
- Location: Karachi, Sindh, Pakistan - hybrid
- Engagement: Full-time
- Contract: 12 months
II. Purpose of the Position
The Executive Associate keeps Aahung’s HR policies running in practice, keeps its governance machinery in order, and supports the management team on high-priority work. The role has three strands:
- HR implementation – making sure policies on recruitment, onboarding, leave, attendance and staff engagement are applied consistently, on time and with proper records.
- Governance and Board liaison – serving as the Board’s day-to-day point of contact: scheduling, papers, minutes, follow-ups, records and regulatory filings.
- Management support – helping the management team prepare for the Board, high-level forums and other important governance and administrative matters.
This is a full-time role that must be responsive and efficient. HR policy-setting and safeguarding remain with the Executive Director; payroll and the financial side of HR remain with Finance.
III. Key Responsibilities – HR Implementation
1. Recruitment and Hiring
- Draft and post job advertisements from approved ToRs; manage applications and maintain a candidate tracker.
- Shortlist against agreed criteria, schedule interviews and tests, and coordinate interview panels.
- Run reference and document checks; prepare offer letters and contracts for Executive Director approval.
- Keep a complete recruitment file for every hire, including panel scores and approvals.
2. Onboarding and Exits
- Prepare and run the onboarding checklist: contract, ID and documents, IT access, policy acknowledgements, induction schedule and introductions.
- Ensure every new joiner signs the code of conduct, safeguarding and confidentiality policies before starting work.
- Track probation periods and remind supervisors of review dates.
- Manage exit formalities: resignation acknowledgement, handover, asset return, access removal and exit interview.
3. Policy Adherence – Leave, Attendance and Forms
- Maintain leave and attendance records; verify leave requests against entitlement and approval rules.
- Ensure HR forms (leave, travel, overtime, expense, appraisal) are complete, approved and filed.
- Flag non-compliance or recurring issues to the Executive Director, with a short monthly HR summary.
- Share relevant leave and attendance data with Finance for payroll by the agreed monthly cut-off.
4. Personnel Records and HR Systems
- Maintain up-to-date, confidential personnel files (physical and digital).
- Keep the staff directory, organogram and contract-expiry tracker current.
- Coordinate the annual appraisal cycle: circulate forms, track completion, compile results.
5. Staff Engagement and Team Building
- Plan and coordinate team-building activities, staff meetings, retreats and recognition events within approved budgets.
- Circulate internal HR announcements and policy updates clearly and on time.
- Act as a first point of contact for routine staff HR queries, escalating sensitive matters to the Executive Director.
6. Capacity Development and Training
- Track completion of required professional development (PD) hours for all staff, and remind staff and line managers of outstanding hours.
- Ensure training needs identified in appraisals are fulfilled, coordinating with line managers where required to agree suitable training and timing.
- Manage registrations for trainings, courses and workshops, including approvals and fee processing with Finance.
- Coordinate training logistics: scheduling, travel, accommodation, venues and materials.
- Maintain training records and report progress against appraisal-identified needs to the Executive Director.
IV. Key Responsibilities – Governance and Board Liaison
1. Board and Committee Meetings
- Maintain the annual Board and committee calendar; schedule meetings and confirm quorum.
- Draft agendas with the Board Chair and Executive Director; collect and circulate Board papers at least [7] working days before each meeting.
- Prepare Board presentations and briefing packs from management inputs.
- Attend meetings, take accurate minutes and circulate drafts within [5] working days.
2. Follow-up and Action Tracking
- Maintain a Board action and decision log; send reminders to owners and report status at each meeting.
- Track and circulate written resolutions; collect signatures and approvals (including Treasurer sign-offs where required).
- Send timely reminders for meetings, deadlines, declarations and renewals.
3. Governance Records
- Maintain the governance archive: constitutive documents, signed minutes, resolutions, Board member records, conflict-of-interest declarations and policies.
- Keep a register of Board members’ terms, appointments and retirements.
- Ensure documents are version-controlled, securely stored and retrievable on request.
4. Registration and Regulatory Compliance
- Support the Finance Lead, who holds the organisation’s regulatory role, in governance registration and renewal work (e.g. SECP, provincial charity commissions, tax‑exemption status, NOCs).
- Maintain a compliance calendar of statutory filings and renewal dates; prepare and track submissions.
- Liaise with regulators, legal advisers and auditors on documentation requests.
V. Key Responsibilities – Support to the Management Team
- Work with the management team to prepare for Board and committee meetings: compiling inputs, drafting papers and briefing notes, and checking accuracy and consistency.
- Prepare presentations, speaking notes and briefing packs for senior management at high-level national and international forums, donor meetings and external events.
- Coordinate logistics, documentation and follow-up for these engagements.
- Support management on other important governance and administrative matters as assigned, including policy reviews, institutional documents and correspondence.
- Track management-level decisions and deadlines and send timely reminders.
VI. Competencies
Critical
- Organisation – manages multiple calendars, deadlines and files without reminders; nothing falls through the cracks.
- Written communication – produces clear, concise minutes, letters, notices and presentations in English and Urdu with minimal editing.
- Verbal communication – speaks clearly and confidently with staff, Board members, candidates and regulators.
- Responsiveness – replies promptly, closes loops and flags problems early.
Important
- Discretion and confidentiality with personnel and Board matters.
- Sound judgement on when to act independently and when to elevate.
- Strong command of MS Office / Google Workspace, especially PowerPoint/Slides, Excel/Sheets and shared drives.
- Comfort working with HR or document-management software.
- Professional, approachable manner; commitment to the organisation’s mission and values.
VII. Qualifications and Experience
Education
- Bachelor’s degree in business administration, HR, public administration or social sciences; Master’s preferred.
Experience
- Minimum 3 years in HR administration, executive support or company/board secretarial work; non-profit experience preferred.
Desirable
- Exposure to recruitment cycles, Board minute-taking, and SECP or charity-commission registration processes.
Language Requirements
- Excellent written and spoken English and Urdu.
Other
- Reliable internet for remote days.